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        • 全國 | 5年以上 | 本科

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          國際高端酒店/5星級 | 2000人以上
          發布于 05-28
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          With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike. ? The General Manager has the responsibility of the total performance of the property, implementing agreed Hilton strategies, ensuring the business has the correct focus to deliver the right level of profitability.?? This role leads a team of highly experienced senior executives including Director of Operations, Director of Finance, Director of Human Resources and the Commercial Director.? As a team, he / she will build and maintain a good public image for the hotel and achieve an 'esprit de corps' amongst team members. ? What will I be doing? As the General Manager, you will be responsible for performing the following tasks to the highest standards: Foster creativity and innovation within the team. Recognize Hilton's brand culture and live Hilton's values by example every day. Lead the hotel to achieve the key performance indicators, including but not limited to manage ongoing profitability of your hotel, ensuring earnings and revenue, team member and guest satisfaction targets are met and exceeded. Make annual / quarterly / monthly budget, forecast and work plan, implementing them effectively. Lead in all key property issues including capital projects, customer service, and refurbishment. Ensure all decisions are made in the best interest of the hotels and Hilton. Deliver achievable hotel budgets and set other short- and long- term strategic goals for the property. Ensure that Hilton brand standards are fully implemented, and hotel comply with all regulatory requirements which include hygiene and safety standards. Lead in all aspects of business planning. Manage and develop the Hotel Executive team to ensure career progression and effective succession planning within Hilton. Hold regular briefings and communication meetings with the HOD team, respond to audits to ensure continual improvement is achieved. Maintain good communication with the owner company periodically to ensure that it is aware of the hotel's operating conditions and it is satisfied with the hotel's operation. Perform all relevant requirements and tasks of Hilton. What are we looking for? A General Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Hospitality: You are passionate about delivering exceptional guest experiences. Integrity: Do the right thing, all the time. Leadership: Strive to be leader in our industry and in our communities. Teamwork: You are team player in everything you do. Ownership: You are owner of your actions and decisions. Now: You operate with a sense of urgency and discipline. College degree or equivalent. Hospitality / travel / leisure industry management professional. Minimum 1 year of experience in similar capacity with international chain hotels or 3-5 years as Director of Operations or Commercial Director working experience in international brand hotels. Strong proficiency in English and Chinese to meet business needs, with the ability to do some translations. Proficient in Microsoft Office. Resourceful, creative and maintain flexibility. ? What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
        • 全國 | 10年以上 | 本科 | 提供食宿

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          • 五險一金
          • 節日禮物
          • 技能培訓
          • 帶薪年假
          • 崗位晉升
          • 管理規范
          • 包吃包住
          • 人性化管理
          國際高端酒店/5星級 | 2000人以上
          發布于 05-28
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          This position is applicable to the following hotels 該職位適用于以下酒店: Operation Hotel 營運酒店 Banyan Tree Jiuzhaigou 九寨溝悅榕莊 Pre-opening Hotel 籌備酒店 Dhawa Beihai Weizhoudao 北海潿洲島悅苑酒店? Job description 崗位職責 Ensures compliance with the Group’s Mission Statement. 確保服從集團的使命聲明。 Directs and maintains Sales and Marketing activities to achieve the planned performance levels. 指導和維護銷售營銷活動達到預期的效果和水平。 Constantly promotes and develops the hotel/resort’s business base. 不斷推動和發展酒店的業務。 Monitors actual and budgeted goals, develops and controls performance in service and product delivery, guest satisfaction and financial results. 監控實際與預算的目標,發展與控制服務和產品交付中的業績,客戶的滿意度和財政目標。 Incorporates programs to promote proper associates’ orientation and training and ensures the highest morale amongst the workforce. 采取措施來促進適當的員工培訓,確保最高的員工士氣。 Ensures that proper employer/associates relations are maintained. 確保適當的雇主/員工關系的維護。 Reviews operational reports on a regular basis, as the case may be (daily, weekly and at period-ends). 評估一定時期的運行報告,視情況而定(每日,每周或者一個時期的結束)。 Reviews the property operations with the individual department heads to ensure that quality and service standards ? ? ?are maintained throughout the hotel/resort. 與每個部門領導評估公司的運營情況,并確保和維持這個酒店的服務質量和標準。 Reviews guest ratings and follows through with the individual department heads to correct problem areas. 評估客人的評價并與部門領導共同解決發生的問題。 Develops and monitors short and long term planning for the property. 監管和發展公司短期和長期的計劃。 Keeps abreast with innovations and business orientations in the luxury hospitality industry. 保持在奢侈酒店行業的創新和業務方向。 Monitors current sector trends and concepts and makes recommendations to his/her superiors for appropriate implementation at the hotel/resort. 評定目前的行業趨勢和理念,并向其執行上級提出適當的建議和意見。
        • 全國 | 10年以上 | 本科

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          • 五險一金
          • 技能培訓
          • 帶薪年假
          • 崗位晉升
          • 管理規范
          • 人性化管理
          • 職業發展計劃
          • 員工活動
          • 免費工作餐
          • 入職培訓
          國內高端酒店/5星級 | 100-499人
          發布于 05-27
          • 收藏
          • 投遞簡歷
          【崗位職責】 1、 全面負責酒店的經營管理。 2、 建立、健全酒店的組織管理系統,使之合理化、精簡化、高效化。 3、 負責實現酒店的營業收入指標和利潤指標。 4、 負責制定酒店的經營預算和決算,提出更新改造和投資計劃。 5、 落實酒店年度財務預算,向各部門下達年度工作指標。 6、 督促酒店維修保養工作和酒店安全管理工作。 7、 負責做好酒店與各界人士的公共關系,樹立酒店良好形象。 8、 做好酒店機構設置、員工編制及重要人事變更。 9、 指導培訓工作,培養人才,提高整個酒店的服務質量和員工素質。 【崗位要求】 1、 本科以上學歷,相關管理專業。 2、 從事國際品牌酒店工作10年以上,具有5年以上相關高層管理工作經驗。 3、 熟悉酒店各部門服務及管理流程。 4、 善于管理和經營團隊,事業心強。 5、 有較強的溝通、計劃、決策和綜合判斷能力。 6、 可以使用英文作為工作語言。
        • 廈門 | 經驗不限 | 學歷不限

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          • 五險一金
          • 帶薪年假
          • 管理規范
          • 包吃包住
          國內高端酒店/5星級 | 100-499人
          發布于 05-28
          • 收藏
          • 投遞簡歷
          【崗位職責】 1、制定及執行飯店市場銷售計劃 2、酒店市場開發、客源組織和酒店商品客房、餐飲、會議的銷售工作。 3、分析市場動向、特點和發展趨勢,設立市場目標。 4、走訪客戶,根據市場變化,并不斷改進服務工作。 5、審核服務活動的策劃方案,組織員工工作。 6、簽定住房優惠協議、旅行社房價協議及各種合作協議、認報刊合同、廣告宣傳服務協議。 7、統籌酒店內外的公關宣傳工作;審閱酒店對外發布的宣傳稿件。 8、對外通過接待、出訪、新聞媒介等,對內做好各部門的推銷和宣傳活動等,管理美工制作,以達到酒店經營的宣傳目標。 【崗位要求】 1、本科及以上文化程度;5年以上同崗位工作經驗,其中奢華品牌酒店3年以上工作經驗者優先。 2、按照公司整體要求,制定和組織實施公司在市場策劃、銷售管理、客戶服務和物業管理的戰略規劃。 3、負責項目可行性比選階段的市場研究、客戶分析、市場定位和營銷推廣方案設計。 4、負責監督和考核公司各項目的營銷推廣、銷售進度、銷售回款和客戶服務等,支持和保障項目實施。 5、負責組織營銷推廣、銷售執行、客戶服務等方面專業人員的培訓。 6、英語口語和書寫流利。
        • 全國 | 10年以上 | 本科

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          國際高端酒店/5星級 | 2000人以上
          發布于 05-27
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          • 投遞簡歷
          With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travelers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton, and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike. The Director of Operations is responsible for the effective operational management of the hotel in order for Head of Departments to achieve and exceed their revenue and guest satisfaction targets. What will I be doing? As the Director of Operations, you will be responsible for performing the following tasks to the highest standards: Work in conjunction with the General Manager / Area General Manager to actively manage key property issues (including capital projects; customer service; refurbishment). Assist the development of meaningful, achievable hotel budgets and other short-term and long-term hotel strategic goals. Provide effective leadership to the hotel management team and team members to ensure targets are met and exceeded. Respond to audits that are completed by the company to ensure continual improvement is achieved. Plan, direct and coordinate the service delivery of all operational departments to meet and exceed guest expectations. Comply and exceed hotel and company service standards. Ensure that costs are controlled throughout the operational departments and the results are analyzed regularly to highlight problem areas and take appropriate action. Manage and develop the Head of Departments (HODs) to ensure career progression and effective succession planning within the hotel and company. Seek and respond to guest feedback to achieve positive outcomes and high levels of customer satisfaction. Hold regular briefings and communication meetings with the HOD team. #LI-VG2 Qualifications - External What are we looking for? A Director of Operations serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you must possess the following qualifications, attitude, behaviors, skills, and values that follow: A degree or diploma in Hotel Management or equivalent Strong commercial acumen, preferably with experience in Food & Beverage or Rooms Management Experience in managing budgets, revenue proposals and forecasting results In-depth knowledge of the hotel / leisure / service sector Strong leadership skills to effectively manage and motivate the team to achieve high level performance and exceed targets Accountable and resilient Able to work under pressure It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Knowledgeable of hotel property management systems Previous experience in the same or similar role What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. ?Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. ?And, our amazing Team Members are at the heart of it all!
        • 廈門 | 8年以上 | 本科 | 食宿面議

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          • 五險一金
          • 一流的宿舍
          • 節日禮物
          • 技能培訓
          • 崗位晉升
          • 包吃包住
          • 人性化管理
          • 員工生日禮物
          • 帶薪年假
          • 管理規范
          國內高端酒店/5星級 | 100-499人
          發布于 05-27
          • 收藏
          • 投遞簡歷
          崗位職責 1、 全面負責酒店運營管理。 2、 建立、健全酒店的組織管理系統,使之合理化、精簡化、高效化。 3、 負責實現酒店的營業收入指標和利潤指標。 4、 負責制定酒店的經營預算和決算,提出更新改造和投資計劃。 5、 落實酒店年度財務預算,向各部門下達年度工作指標。 6、 督促酒店維修保養工作和酒店安全管理工作。 7、 負責做好酒店與各界人士的公共關系,樹立酒店良好形象。 8、 做好酒店機構設置、員工編制及重要人事變更。 9、 指導培訓工作,培養人才,提高整個酒店的服務質量和員工素質。 崗位要求 1、 工作地點在泉州 2、有life style或resort奢華酒店工作經驗,餐飲工作背景。 3、 熟悉酒店各部門服務及管理流程。 4、 善于管理和經營團隊,事業心強。 5、 有較強的溝通、計劃、決策和綜合判斷能力。
        • 廈門 | 8年以上 | 中專 | 提供食宿

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          可隨時隨地查看職位

          • 五險一金
          • 帶薪年假
          • 管理規范
          • 包吃包住
          國內高端酒店/5星級 | 100-499人
          發布于 05-27
          • 收藏
          • 投遞簡歷
          【崗位職責】 1、監督中廚房、宴會廚房及職工廚房員工的工作,控制所有設施及成本,增加餐飲部的利潤。 2、負責所有中餐的準備、烹飪及裝飾工作,以達到最高的質量標準。 3、檢查存貨及成品。 4、檢查所有食品的準備情況、 5、清楚所有食品的配料、技巧、烹飪方法及設備等方面的知識。 6、研究當地餐飲市場,極積開創新菜。 【崗位要求】 1、同崗位工作經驗3年以上。 2、接受過專業技術訓練,達到X級廚師技術水平。 3、有豐富的技術及行政經驗,其中在X星級飯店工作不得少于X年以上。 4、懂得成本核算,食物原料及食品營養知識。 5、身體健康,精力充沛。
        • 全國 | 5年以上 | 大專 | 提供食宿

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          • 五險一金
          • 包吃包住
          • 技能培訓
          • 大公司大平臺
          • 帶薪年假
          • 管理規范
          有限服務中檔酒店 | 2000人以上
          發布于 05-28
          • 收藏
          • 投遞簡歷
          卓越雇主
          卓越雇主
          工作職責: 1、全面負責酒店運營管理工作; 2、執行公司產品、對客服務、品牌、價格等連鎖標準,根據公司要求,監控分店服務質量,及時處理賓客投訴和意見,提升賓客滿意度,增進客戶體驗感受; 3、組建團隊,帶領酒店全體員工共同努力完成酒店的各項經營管理指標; 4、與投資人保持良好關系,處理并解決好投資人對酒店經營管理的訴求; 5、推廣分店品牌和維護品牌形象,保障分店及品牌的良好口碑。 任職資格: 1、5年以上高端酒店從業經驗,熟悉酒店整體運營及管理; 2、善于團隊建設和成本控制,良好的溝通能力; 3、具備強效的執行力、協調能力、創新能力和危機處理能力; 4、熱愛生活,熱愛旅行,自身擁有美好的生活方式,熱愛實踐并不斷學習和創造生活美學。 備注:能接受全國派遣者優先考慮。
        • 全國 | 經驗不限 | 大專 | 提供食宿

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          • 五險一金
          • 技能培訓
          • 人性化管理
          • 領導好
          • 包吃包住
          • 年底雙薪
          服務式公寓 | 2000人以上
          發布于 05-28
          • 收藏
          • 投遞簡歷
          崗位職責 1.在總經理帶領下,負責酒店的日常經營管理工作,對各項經營管理指標負責。  2.提出酒店的經營管理思路,協助確定酒店年度經營計劃,并指揮落實。 3.協助建立健全酒店內部管理系統、運行機制及各項規章制度。 4.協調各部門關系。  5.研究市場發展趨勢和客戶需求,推出符合市場趨勢的酒店產品。  6.審定酒店的市場營銷方案,和客戶滿意度,不斷提高酒店整體經營狀態和水平。  7.提高酒店的管理水平、服務質量。  8.協助總經理負責酒店人才培養,提高酒店整體管理水平,員工素質和服務質量。 任職條件 1 大專及以上學歷,酒店管理等相關專業。  2 工作經歷主要為國際品牌酒店,具備同崗位工作經驗。  3 具備豐富的酒店籌建籌開工作經歷,并擔任關鍵崗位角色。  4 熟悉酒店各部門服務及管理流程,尤其具備豐富的房務體系專業知識。  5 善于管理和經營團隊,事業心強,富有激情。  6 有較強的適應、溝通、計劃、決策和綜合判斷能力。  7 英語可作為工作語言。  8 能服從崗位工作安排,職業形象較好。 具體工作城市和業務,將會根據實際情況進行安排和確認。 請注意:你的簡歷信息將會被我們轉發到我們的第三方招聘系統進行流程使用。我們會采用合理的安全措施來保護您的個人數據安全,如您繼續申請該職位,即表示您已知曉并認可我們的操作。
        • 廈門 | 10年以上 | 高中 | 提供食宿

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          • 五險一金
          • 技能培訓
          • 帶薪年假
          • 崗位晉升
          • 包吃包住
          • 管理規范
          • 育兒假
          • 月休八天
          • 年終獎
          • 班次補貼
          國際高端酒店/5星級 | 100-499人
          發布于 05-28
          • 收藏
          • 投遞簡歷
          1、三年以上國際五星級酒店相關崗位工作經驗,精通西餐優先。 2、具備良好的溝通及協調管理能力,良好的英文聽、說、讀、寫能力。 3、能夠按照酒店的管理標準,協助負責各廚房相關的食品準備工作、安全及衛生、成本控制、人員安排、員工培訓與發展等。 4、全力配合各餐廳的運營,確保為客人提供始終如一的高品質食品及服務。 *本崗位需提供中英文簡歷
        • 廈門 | 經驗不限 | 本科 | 提供食宿

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          • 五險一金
          • 技能培訓
          • 帶薪年假
          • 崗位晉升
          • 管理規范
          • 包吃包住
          • 人性化管理
          • 領導好
          • 員工活動
          國際高端酒店/5星級 | 100-499人
          發布于 05-28
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          • 投遞簡歷
          1.?????? 在符合服務標準,利潤率和獨立的利潤部門的前提下,確保所有小部門,會議及宴會的正常運營。 2.?????? 確保所有的小部分具有完善的管理團隊(餐廳經理/廚師長)對收入利潤和服務標準承擔責任。 3.?????? 在符合年度商務計劃規則的前提下,明確的核算運營預算并決定部門應達到的收入、花費、人力、營運設備及固定資產。市場策劃的關鍵和推動收入的舉措將對核算運營預算起到輔助作用。 4.?????? 在適當的時候提供準確的和切合實際的預測及更新的預期變化。 5.?????? 確保供應商與采購部門聯絡并得到最大程度贊助,市場開發以及市場定價。 6.?????? 監督成本并提出可衡量的控制成本的建議。 7.?????? 確保嚴格遵守部門的營運預算范圍。 8.?????? 根據已建立的概念陳訴,有效的管理各個部分和宴會部門。 9.?????? 密切留意員工的能力,如果有必要作出及時的調整。 10.?? 監督部門休假計劃。 11.?? 監督并確保最少數量的加班。 12.?? 確保堅持運營標準以達到營運指南的設立的水準。 13.?? 在符合品牌標準和部門需求的前提下,維持服務手冊內容并作適當的修改。 14.?? 和餐廳經理,宴會經理及各區域廚師長在必要時采取糾正行動。 15.?? 處理客人投訴和關于各種在食品,飲料及服務方面的需求。已確定的程序和草案需要詳細的解釋說明并一貫的執行。 16.?? 負責維護和修訂部門及相關部門的各項政策和程序,以避免含糊不清。 17.?? 和客人建立良好的客戶關系。 18.?? 在符合年度商務發展計劃的前提下建立市場活動計劃。此目標的實現需要通過適當的廣告宣傳和推廣活動的預算范圍來完成。 19.?? 確保完成所有關于餐飲的專業報表并及時轉交給相關的部門。 20.?? 例行月度部門經理交流會和例會。 21.?? 合同事及其他部門保持良好的同事關系。 22.?? 充分的理解員工手冊內容并確保員工執行各項條款。 23.?? 培訓并發展餐廳經理,使他們能夠獨立運營自己的部門。 24.?? 建立并實施部門經理的發展計劃。 25.?? 和培訓部經理及部門培訓主管共同完成員工培訓計劃。 26.?? 通過與餐廳經理,行政廚師長和公關部經理的密切合作來發展餐飲部的各種推廣活動。 27.?? 為餐廳經理做年度評估,并確保餐廳經理使用同樣的方法給員工做評估。 28.?? 充分理解并堅持執行酒店關于防火,衛生和安全方面的方針。 29.?? 是食品安全系統的主要負責人。 30.?? 確保關注9項高風險方針,健康和安全是最重要的。 31.?? 確保健康安全系統很好的維持,并指出不足之處加以完善。?? 32.?? 輔助組建一個團隊負責員工福利,安全和發展的工作。 33.?? 確保員工每時每刻位客人提供禮貌的專業的服務。 34.?? 為員工提供培訓,確保他們有足夠的技能來很好地完成工作。 35.?? 確保員工充分理解并遵守酒店關于衛生,健康和安全方面的規定。 36.?? 進行兩次年度營運設備的盤點。 37.?? 在九項能力資格認證中, 人員管理溝通和計劃安排為強項。 38.?? 堅持酒店安全制度、緊急情況處理規定和程序。 39.?? 確保員工充分的理解并遵守員工手冊內容。 40.?? 通過領導行政總廚來有效管理廚房運作及相關事務。 41.?? 如有必要,該部門有權更改或補充該職位描述。 42.?? 完成任何其他合理的職責和被指派的職責。
        • 廈門 | 2年以上 | 本科 | 提供食宿

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          • 五險一金
          • 技能培訓
          • 帶薪年假
          • 崗位晉升
          • 管理規范
          • 包吃包住
          • 人性化管理
          • 領導好
          • 員工活動
          國際高端酒店/5星級 | 100-499人
          發布于 05-28
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          崗位職責 1、根據酒店年度戰略目標,建立及完成人力資源部相應年度目標計劃; 2、根據不同的生意狀況,優化管理人力資本資源和運作; 3、確保部門活動符合集團品牌標準及人力資源部的統一方針,酒店的活動得到合理的執行; 4、建立、保持及保證執行所有人力資源部政策及執行程序的合規合法性; 5、協助管理層制定并完善相應酒店管理政策,并做好宣傳、培訓、溝通以及落實; 6、制定人力資源年度預算和月度預測并做好成本控制; 7、制定酒店員工激勵、獎勵、績效考核機制,鼓勵員工的創造力和創新精神,勇于挑戰壓力,為酒店的運營做出貢獻。 8、培養人力資源部所有員工專業技能及素養,確保其具備高效工作的技能; 9、建立有效的員工溝通和反饋渠道,營造開放式溝通企業氛圍; 10、協助酒店總經理與酒店業主維護良好的關系; 11、與各招聘渠道及合作院校保持良好溝通進行創新型合作,打造良好的企業雇主品牌形象提升招聘效率; 12、與營運部門密切配合,有效規劃用工類型以求最大化勞動生產率并控制人力成本; 13、制定酒店員工工資福利體系,確保員工的薪酬福利在本地市場具有一定的競爭力; 14、指導學習與發展經理建立酒店完善的培訓體系、培養合格的部門培訓師人才以及部門經理的培訓他人技能; 15、定期回顧與跟進酒店人才儲備、人才階梯發展計劃并協助落實; 16、指導各部門經理進行團隊人員及績效管理,打造有凝聚力的高效團隊; 17、在希爾頓愿景,使命,價值觀的背景下,積極打造企業文化,統一員工行為規范,管理制度,引領團隊具有正能量,引導全員宣傳實踐希爾頓文化; 18、督導員工餐廳廚師長工作以保證員工餐廳廚房及服務區域順利及有效運作、并控制成本、以及在衛生經理(如有)或營運總監的管理及指導下達到衛生標準; 19、對員工宿舍進行日常管理確保提供一個具有安全保障的環境,執行宿舍安全衛生檢查制度,并能夠定期為住宿員工提供相關文化類活動以期推進蓬勃發展文化; 20、完成任何其他合理的職責和被指派的職責。 崗位要求 1、本科及以上學歷 2、至少2年國際酒店品牌同崗位工作經歷 3、有戰略性思維,很強的分析和計劃能力 4、英文書寫及口語流利 5、熟悉掌握人力資源營運所需的專業知識和技能 6、有責任心及結果導向
        • 全國 | 經驗不限 | 學歷不限

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          國際高端酒店/5星級 | 2000人以上
          發布于 05-27
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          【職位描述】 With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike. The Commercial Director is responsible for the overall strategic management of the hotel by establishing effective working relationships with senior team members, in particular the General Manager, Director of Operations, Director of Finance and Director of Human Resources. This role provides support and advice to the General Manager in strategic planning and overall business goals relating to business development issues of the brand and the hotel, protecting and guarding corporate standards, brand integrity and hotel image. What will I be doing? As the Commercial Director, you will be responsible for performing the following tasks to the highest standards: ? Assist the General Manager to complete all work related to revenue and marketing of the hotel, completing work assigned by the General Manager. ? Responsible for the management of Sales, Banquet Sales, Revenue Management, Reservations, and Marketing Communications. ? Lead the hotel business team to achieve relevant key indicators, including but not limited to managing the hotel's continued profitability, ensuring the hotel's revenue and profit, and guest satisfaction to meet or exceed the standard requirements. ? Develop the hotel's annual / quarterly / monthly budget forecast and work plans, implementing them effectively. ? Participate in developing and implementing hotel and departmental policies and regulations. ? Develop marketing strategies and promotion plans to adjust to the market situation in real time. ? Supervise and drive the progress and implementation of marketing plans. ? Set clear objectives for business development, implement personal skill development, performance review trainings and other trainings. ? Monitor and evaluate current initiated marketing activities and market dynamics. ? Manage the internal operation of the department to ensure that the fixed assets and operational items of the department are well maintained. ? Conduct regular market research and obtain information about competitors. ? Set pricing strategies and sales targets for the hotel. ? Manage special projects and other related businesses. ? Ensure efficient use of departmental resources. ? Manage human resources within the department, including selection of recruiters, training of department staff, team building, employee performance evaluation, etc. ? Ensure that department staff are clear about the responsibilities assigned to them. ? Take immediate corrective action when the interests of the department or hotel are jeopardized. ? Manage customer relations and services, including customer needs, product and service knowledge, sales effectiveness, communication skills and customer feedback. ? Manage departmental expenses and budgets. ? Prepare a forecast of the department's monthly expenses and submit it to the hotel on the scheduled date. ? Control departmental costs in accordance with hotel policies to avoid waste. ? Ensure that all system related revenue data are accurate and in full compliance with Hilton international standards. ? Ensure the filing of departmental documents and related information. ? Maintain communication with all operating departments within the group to maximize sales opportunities. ? Promote hotels in relevant industries at home and abroad. ? Actively participate in sales activities initiated by Hilton. ? Organize promotional trips for target markets. ? Maintain good relationship and communication with target markets at home and abroad. ? Ensure that all system related revenue data are accurate and in full compliance with Hilton international standards. ? Respond to demands, adjust, and perform any reasonable tasks and additional responsibilities as directed by the hotel, industry and company. ? Adhere to hotel safety policies, emergency rules and procedures. ? Ensure employees fully understand and follow the contents of the employee handbook. ? The department reserves the right to change or supplement the job description if necessary. ? Perform any other reasonable duties assigned. 【任職要求】 What are we looking for? A Commercial Director serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: ? Hospitality: Volunteer to provide unparalleled hospitality. ? Integrity: Do what you should do all the time. ? Leadership: Strive to be a leader in both your industry and your community. ? Teamwork: Actively promote teamwork spirit in all work. ? Ownership: take responsibility for your actions and make decisions. ? Now: Operate with urgency and discipline. ? Bachelor’s degree. ? At least 5 years of relevant management experience in international hotel chains. ? Good English and Chinese reading and writing skills. ? Able to formulate and implement operating budgets and business plans. ? Able to effectively market and position the brand at desired levels. ? Able to manage the Sales department. ? Able to assist the General Manager and Management in achieving the hotel's overall business objectives. ? Knowledgeable of political, economic and social issues, and market trends. ? Good communication, organizational and presentation skills. ? Able to lead, guide and develop employees. ? Knowledgeable of and able to deal with crisis. What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
        • 全國 | 經驗不限 | 學歷不限

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          國際高端酒店/5星級 | 2000人以上
          發布于 05-27
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          【職位描述】 With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike. the Director of Finance is an integral part of the 4D structure within the hotel, providing support and technical expertise to other members of the team. This role is responsible for all accounting and financial requirements for the hotel in an environment of tight control. He / she will provide financial support, advice and expertise to the General Manager and hotel team, with the aim of maximizing value, developing the quality of the Finance function within the hotel. What will I be doing? As the Director of Finance, you will be responsible for performing the following tasks to the highest standards: Financial Accounting & Control: Best practice financial accounting processes in a robust control environment Management Reporting: Focused, innovative and balanced reporting that stimulates management action Business Support: Provision of the highest standards of financial and commercial support to the Business Investment Optimizing returns on capital investment Looking Ahead: Operating against meaningful strategic plans and budgets with accurate forecasting Investment in People: Ensuring the best person in each job, in an environment of continuous development Cash & Working Capital: Optimize cash position in an environment of tight control Additional Notes ? The Director of Finance has a direct responsibility to the General Manager of the hotel combined with a responsibility to the Regional Finance Director for the maintenance of professional standards. ? In the rare event that this dual responsibility gives rise to a conflict, the matter must be referred to the Regional Ops VP and the Regional Finance Director for guidance. ? The appointment dismissal and transfer of the Director of Finance is made by the Regional Finance Director / Area VP Finance in consultation with the hotel General Manager. ? No changes to the remuneration package of any Director of Finance (or Assistant Controller) may be made without the written approval of the Regional Finance Director / Area VP Finance. ? The Director of Finance has unlimited rights of access to all financial figures and facts of the operation. ? The Director of Finance exercising reasonable tact may visit any department to ask questions and make any study in fulfilment of his / her duties. ? The General Manager must consult the Regional Finance Director / Area VP Finance over the completion of any appraisal or Personal Development Review for the Director of Finance. ? Any bonus scheme for the Director of Finance must be agreed with the Regional Finance Director / Area VP Finance in advance. 【任職要求】 What are we looking for? To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: ? University qualification and above. ? Finance / Accounting major and certified, e.g. ACCA/ CPA. ? 5 year in hotel accounting with at least 2 years in similar position with an international hotel. ? Fluent in oral and written English to meet business needs. ? Possess system skills in OnQ, Check SCM, SUN, OPERA / OnQ PMS, MICROS, HRLINK, ? Proficient in Microsoft Windows, Word, Excel and PowerPoint. What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
        • 全國 | 經驗不限 | 學歷不限

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          國際高端酒店/5星級 | 2000人以上
          發布于 05-27
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          【職位描述】 With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike. The Commercial Director is responsible for the overall strategic management of the hotel by establishing effective working relationships with senior team members, in particular the General Manager, Director of Operations, Director of Finance and Director of Human Resources. This role provides support and advice to the General Manager in strategic planning and overall business goals relating to business development issues of the brand and the hotel, protecting and guarding corporate standards, brand integrity and hotel image. What will I be doing? As the Commercial Director, you will be responsible for performing the following tasks to the highest standards: ? Assist the General Manager to complete all work related to revenue and marketing of the hotel, completing work assigned by the General Manager. ? Responsible for the management of Sales, Banquet Sales, Revenue Management, Reservations, and Marketing Communications. ? Lead the hotel business team to achieve relevant key indicators, including but not limited to managing the hotel's continued profitability, ensuring the hotel's revenue and profit, and guest satisfaction to meet or exceed the standard requirements. ? Develop the hotel's annual / quarterly / monthly budget forecast and work plans, implementing them effectively. ? Participate in developing and implementing hotel and departmental policies and regulations. ? Develop marketing strategies and promotion plans to adjust to the market situation in real time. ? Supervise and drive the progress and implementation of marketing plans. ? Set clear objectives for business development, implement personal skill development, performance review trainings and other trainings. ? Monitor and evaluate current initiated marketing activities and market dynamics. ? Manage the internal operation of the department to ensure that the fixed assets and operational items of the department are well maintained. ? Conduct regular market research and obtain information about competitors. ? Set pricing strategies and sales targets for the hotel. ? Manage special projects and other related businesses. ? Ensure efficient use of departmental resources. ? Manage human resources within the department, including selection of recruiters, training of department staff, team building, employee performance evaluation, etc. ? Ensure that department staff are clear about the responsibilities assigned to them. ? Take immediate corrective action when the interests of the department or hotel are jeopardized. ? Manage customer relations and services, including customer needs, product and service knowledge, sales effectiveness, communication skills and customer feedback. ? Manage departmental expenses and budgets. ? Prepare a forecast of the department's monthly expenses and submit it to the hotel on the scheduled date. ? Control departmental costs in accordance with hotel policies to avoid waste. ? Ensure that all system related revenue data are accurate and in full compliance with Hilton international standards. ? Ensure the filing of departmental documents and related information. ? Maintain communication with all operating departments within the group to maximize sales opportunities. ? Promote hotels in relevant industries at home and abroad. ? Actively participate in sales activities initiated by Hilton. ? Organize promotional trips for target markets. ? Maintain good relationship and communication with target markets at home and abroad. ? Ensure that all system related revenue data are accurate and in full compliance with Hilton international standards. ? Respond to demands, adjust, and perform any reasonable tasks and additional responsibilities as directed by the hotel, industry and company. ? Adhere to hotel safety policies, emergency rules and procedures. ? Ensure employees fully understand and follow the contents of the employee handbook. ? The department reserves the right to change or supplement the job description if necessary. ? Perform any other reasonable duties assigned. 【任職要求】 What are we looking for? A Commercial Director serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: ? Hospitality: Volunteer to provide unparalleled hospitality. ? Integrity: Do what you should do all the time. ? Leadership: Strive to be a leader in both your industry and your community. ? Teamwork: Actively promote teamwork spirit in all work. ? Ownership: take responsibility for your actions and make decisions. ? Now: Operate with urgency and discipline. ? Bachelor’s degree. ? At least 5 years of relevant management experience in international hotel chains. ? Good English and Chinese reading and writing skills. ? Able to formulate and implement operating budgets and business plans. ? Able to effectively market and position the brand at desired levels. ? Able to manage the Sales department. ? Able to assist the General Manager and Management in achieving the hotel's overall business objectives. ? Knowledgeable of political, economic and social issues, and market trends. ? Good communication, organizational and presentation skills. ? Able to lead, guide and develop employees. ? Knowledgeable of and able to deal with crisis. What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
        • 全國 | 8年以上 | 本科

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          國際高端酒店/5星級 | 2000人以上
          發布于 05-27
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          A Director of Human Resources will manage Human Resource related activities including succession planning, talent management, recruitment, learning and development and training, performance management, compensation and benefits, and employee relations initiatives. What will I be doing? ? As a Director of Human Resources, you will be responsible for the effective management and performance of all Human Resources related activities. This includes talent management, succession planning, learning and development and training, performance management, compensation and benefits, employee relations, and health and safety initiatives. Specifically, a Director of Human Resources will perform the following tasks to the highest standards: ? ? Plan and forecast the short and long-term talent requirements for the hotel to support its business plans Maintain a best practice recruitment approach, including the Company's vacancy management system, to attract the best applicants Build a strong career and succession planning system to retain and develop talent Implement training and development strategies to continuously improve performance and customer service Oversee the hotel's human resources database and payroll system Provide a framework for counseling, coaching, and welfare services Manage the Opinion Survey and the calendar of Team Member social events Manage and resolve, promptly and completely, all employee relations issues Maintain an awareness of competitor human resources activities and best practices #LI-VG2 Qualifications - External What are we looking for? A Director of Human Resources serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Tertiary qualifications, or other collegiate-level degree, in Human Resources or related field, required Previous human resources management experience in the hotel, leisure, and/or retail sector Excellent leadership skills and exceptional communication skills Strong commercial/business acumen A passion for leadership and the vision to create a winning team What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its?global brands.? Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.? And, our amazing Team Members are at the heart of it all!
        • 全國 | 10年以上 | 本科

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          • 五險一金
          • 帶薪年假
          • 獎勵機制
          • 晉升空間
          • 職業發展
          有限服務中檔酒店 | 100-499人
          發布于 05-28
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          崗位職責 1、 有藏區同樣崗位的工作經驗。 2、全面負責酒店的經營管理。 3、 建立、健全酒店的組織管理系統,使之合理化、精簡化、高效化。 4、 負責實現酒店的營業收入指標和利潤指標。 5、 負責制定酒店的經營預算和決算,提出更新改造和投資計劃。 6、 落實酒店年度財務預算,向各部門下達年度工作指標。 7、 督促酒店維修保養工作和酒店安全管理工作。 8、 負責做好酒店與各界人士的公共關系,樹立酒店良好形象。 9、 做好酒店機構設置、員工編制及重要人事變更。 10、 指導培訓工作,培養人才,提高整個酒店的服務質量和員工素質。 崗位要求 1、 本科以上學歷,相關管理專業。 2、 從事星級酒店工作10年以上,具有8年以上相關高層管理工作經驗。 3、 熟悉酒店各部門服務及管理流程。 4、 善于管理和經營團隊,事業心強。 5、 有較強的溝通、計劃、決策和綜合判斷能力。
        • 全國 | 5年以上 | 大專 | 提供食宿

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          • 五險一金
          • 包吃包住
          • 技能培訓
          • 大公司大平臺
          • 帶薪年假
          • 管理規范
          有限服務中檔酒店 | 2000人以上
          發布于 05-28
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          卓越雇主
          卓越雇主
          【崗位職責】 1、全面負責酒店運營管理工作;? 2、執行公司產品、對客服務、品牌、價格等標準,根據公司要求,監控分店服務質量,及時處理賓客投訴和意見,提升賓客滿意度,增進客戶體驗感受;? 3、組建團隊,帶領酒店全體員工共同努力完成酒店的各項經營管理指標;? 4、與投資人保持良好關系,處理并解決好投資人對酒店經營管理的訴求;? 5、推廣分店品牌和維護品牌形象,保障分店及品牌的良好口碑。 【任職資格】? 1、5年以上中高端度假型酒店或高星酒店從業經驗,熟悉酒店整體運營及管理; 2、熟悉度假型酒店管理,熟悉餐飲、康樂設施的運營管理;? 3、善于團隊建設和成本控制,良好的溝通能力;? 4、具備強效的執行力、協調能力、創新能力和危機處理能力;? 5、熱愛生活,熱愛旅行,自身擁有美好的生活方式,熱愛實踐并不斷學習和創造生活美學。 備注:能接受全國派遣者優先考慮。
        • 全國 | 5年以上 | 大專 | 提供食宿

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          • 五險一金
          • 包吃包住
          • 技能培訓
          • 大公司大平臺
          • 帶薪年假
          • 管理規范
          有限服務中檔酒店 | 2000人以上
          發布于 05-28
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          卓越雇主
          卓越雇主
          【崗位職責】 1、全面負責酒店運營管理工作;? 2、執行公司產品、對客服務、品牌、價格等標準,根據公司要求,監控分店服務質量,及時處理賓客投訴和意見,提升賓客滿意度,增進客戶體驗感受;? 3、組建團隊,帶領酒店全體員工共同努力完成酒店的各項經營管理指標;? 4、與投資人保持良好關系,處理并解決好投資人對酒店經營管理的訴求;? 5、推廣分店品牌和維護品牌形象,保障分店及品牌的良好口碑。 【任職資格】? 1、5年以上中高端度假型酒店或高星酒店從業經驗,熟悉酒店整體運營及管理; 2、熟悉度假型酒店管理,熟悉餐飲、康樂設施的運營管理;? 3、善于團隊建設和成本控制,良好的溝通能力;? 4、具備強效的執行力、協調能力、創新能力和危機處理能力;? 5、熱愛生活,熱愛旅行,自身擁有美好的生活方式,熱愛實踐并不斷學習和創造生活美學。 備注:能接受全國派遣者優先考慮。
        • 全國 | 經驗不限 | 學歷不限

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          國際高端酒店/5星級 | 2000人以上
          發布于 05-27
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          【職位描述】 A Director of Human Resources will manage Human Resource related activities including succession planning, talent management, recruitment, learning and development and training, performance management, compensation and benefits, and employee relations initiatives. What will I be doing? As a Director of Human Resources, you will be responsible for the effective management and performance of all Human Resources related activities. This includes talent management, succession planning, learning and development and training, performance management, compensation and benefits, employee relations, and health and safety initiatives. Specifically, a Director of Human Resources will perform the following tasks to the highest standards: -Plan and forecast the short and long-term talent requirements for the hotel to support its business plans -Maintain a best practice recruitment approach, including the Company's vacancy management system, to attract the best applicants -Build a strong career and succession planning system to retain and develop talent -Implement training and development strategies to continuously improve performance and customer service -Oversee the hotel's human resources database and payroll system -Provide a framework for counseling, coaching, and welfare services -Manage the Opinion Survey and the calendar of Team Member social events -Manage and resolve, promptly and completely, all employee relations issues -Maintain an awareness of competitor human resources activities and best practices #LI-VG2 【任職要求】 What are we looking for? A Director of Human Resources serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: -Tertiary qualifications, or other collegiate-level degree, in Human Resources or related field, required -Previous human resources management experience in the hotel, leisure, and/or retail sector -Excellent leadership skills and exceptional communication skills -Strong commercial/business acumen -A passion for leadership and the vision to create a winning team What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
        • 廈門 | 10年以上 | 本科 | 提供食宿

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          • 五險一金
          • 崗位晉升
          • 帶薪年假
          • 包吃包住
          • 人性化管理
          • 管理規范
          • 節日禮物
          • 系統化培訓
          • 月度美食節
          • 技能培訓
          國際高端酒店/5星級 | 100-499人
          發布于 05-28
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          BASIC FUNCTION基本職責 The Director of Sales & Marketing is responsible for planning and managing the overall sales and marketing of the hotel to achieve optimal occupancy, maximizing revenue, and meeting/exceeding hotel profit objectives. The Director of Sales & Marketing is responsible for total revenue including group and transient rooms, group food and beverage, meeting room rental, local catering, and other revenues, as well as assisting and actively participating in yield management strategies. Strategies include market mix, pricing, status, direct sales, and marketing. Serves as an advisor to the General Manager on business intelligence. Responsible for achieving sales targets for rooms and MICE and banqueting.市場銷售總監負責制定和管理整個酒店的市場銷售。以實現最高入住率,最大化收入及實現/超出酒店的盈利目標。負責整個酒店的收入,包括團隊和散客住房,團隊的餐飲,會議使用,宴會餐飲和其他的收入,協助和參與酒店收益管理戰略,包括市場產品組合,價格制定,形勢分析,銷售提升和市場開拓。為總經理提供商業策略。實現客房,會議及宴會的銷售目標。 ? DUTIES AND RESPONSIBILITIES職責和義務 Key Responsibilities: 1.????? Direct and manage all group, transient, and catering/banquet sales activities to maximize revenue for the hotel.指導和管理團隊客戶,散客,宴會銷售活動,以實現酒店收入最大化。 2.????? Prepare, implement and compile data for the strategic sales plan, monthly reporting, annual goals, sales and marketing budget, forecasts and other reports as directed/required.準備,落實和匯編戰略銷售計劃,月度報告,年度目標,營銷預算,預測和其他要求的報告。 3.????? Survey, review and analyze competition, market trends, customer needs and comments in order to be proactive and adapt with business intelligence.運用自己的專業技能,調查,審核和分析競爭對手,市場趨勢,客戶需求和意見,以便能夠及時的進行調整。 4.????? Develops and submits to General Manager new sales plans and programs and determine the effectiveness of current plans and programs.制定并向總經理提交新的銷售計劃方案,確保當前計劃方案的有效實施。 5.????? Manage/direct all Marketing activities, such as advertising, public relations and promotional activities in conjunction with corporate marketing and public relations departments.管理和指導所有的公關活動,包括廣告宣傳,公共關系和推廣活動。 6.????? Actively participates in sales presentations, property tours and customer meetings.積極參與銷售宣傳,客戶參觀及客戶會議。 7.????? Manages performance issues that arise within the Sales and Marketing teams.管理市場銷售團隊中的業績問題。 8.????? Ensures appropriate hiring, training, motivating, coaching, counseling and developing of department’s team members.確保團隊成員的招聘,培訓,激勵,指導,輔導和發展。 9.????? Effectively communicates with other departments.與其他部門保持高效的溝通。 10.?? Conducts a daily briefing with department on current key activities.組織每日的例會,分享重要的接待活動。 11.?? Evaluate changes in guest needs, the guest mix and competitive set, to recommend appropriate product/service and operational changes as necessary.評估客戶需求、客戶組合和競爭組合的變化,并根據需要提供適當的產品/服務和運營變化。 12.?? Ensures guest and employee satisfaction, while maintaining market competitiveness and exceptional financial performance.確??腿撕蛦T工的滿意度,同時保持市場的競爭力和出色的業績。 13.?? Anticipate and address guest issues and establish proactive processes to promote guest satisfaction.預測并解決客人的問題,建立有效的流程以提高客人的滿意度。 14.?? Participate in community and professional organizations to maintain high visibility and promote a positive image.參與社區和專業組織,以保持高知名度,樹立正面形象。 15.?? Be an inspiration to all hotel staff to achieve luxury levels of performance.激勵所有的員工以實現出色的業績。 16.?? Interacts in a positive way with all team members to ensure a luxury guest experience.以積極的方式與其他部門進行溝通,以確??腿说捏w驗。 17.?? Must be an example of the Wyndham Grand Values, brand standards, and a champion of grooming and appearance guidelines.確保成為溫德姆品牌價值觀,品牌標準及儀容儀表的典范。 18.?? Responsible for ensuring the hotel sales targets for rooms and MICE and banqueting is achieved, and for implementing and managing the sales performance of each sales team member.確保實現客房,會議和宴會銷售目標的實現,執行和管理每個銷售團隊成員的銷售業績。 19.?? Ensures compliance with all operating policies and procedures for sales and contracting.確保所有銷售和合同符合我們的政策和流程。 20.?? Ensures that hotel General Manager is constantly informed daily and weekly, concerning market trends and competitor sales activities and rates, and develops and submits action plans to the General Manager to develop and increase the sales performance for rooms and MICE and banqueting.?確保酒店總經理了解每日每周的市場動態和競爭對手的銷售活動及價格,并向總經理制定和提交行動計劃,以發展和提高客房、會議和宴會的銷售業績。 21.?? Communicates closely with the Revenue Manager regarding the retail segment result, and submits regular proposals how to increase the retail sales segment.?與收益經理溝通了解各銷售的業績,并定期提出如何增加銷售業績的建議。 22.?? Ensure that customer segmentation and pricing strategy are correctly positioned.確保正確的客戶市場的劃分及價格政策。 23.?? Implement individual development plans for all Sales members.貫徹每個銷售人員的發展計劃。 24.?? Review of the implementation of the S&M plan strategies and activities.回顧市場銷售計劃的策略及活動的執行。 25.?? Implement incentive program and measurable goals and targets by hotel level.貫徹執行獎勵機制目標的可執行性及目標性。 26.?? Establish an tracking system for all segments based on month end reports.建立每月月底所有市場表現的跟蹤系統。 27. Complete other tasks assigned by the leader 完成領導安排的其他工作任務 JOB SPECIFICATION工作要求 Education教育背景 Bachelor degree preferred or equivalent experience.本科以上學歷及相關經驗。 Experience經驗 A minimum of 5 years experience in the international luxury hotel.至少5年酒店相關管理經驗。 Competencies, Skills& Personality Traits Required能力,技能及個性要求 1.????? A strong understanding of overall hotel business.對酒店整體業務有較強的了解。 2.????? Ability to study, analyze and interpret complex activities and/or information in order to improve new practices or develop new approaches.學習、分析和了解復雜的活動或信息,以改進新的實踐或發展新的方法。 3.????? Must have the ability to understand global markets that affect the business of the hotel.了解全球市場對酒店業務的影響。 4.????? Must have strong decision making skills.較強的決策能力。 5.????? Strong oral and written communication skills.較強的口頭和書面表達能力。 6.????? Ability to communicate at all levels.較強的溝通能力。 7.????? Ability to train and develop team members.能夠培訓和發展員工。 8.????? Ability to work effectively in a team environment and take initiative.在團隊中能有效的工作并積極主動。 9.????? Excellent organizational skills.出色的組織能力。 10.?? Analytical skills.較強的分析能力。 11.?? Be proactive in achieving Rooms Revenue goals.積極主動的完成客房收入目標。 12.?? Ability to analyze financial statements and market data.具備分析財務報表及市場數據的能力。 13.?? Ability to develop and deliver effective presentations.具備制作及有效講授演示文檔的能力。 14.?? Fluent in English, and another foreign language .流利運用英語,同時具備其他語言更佳。 15.?? Must possess strong computer skills, including Microsoft Office, PMS .能熟練操作電腦系統包括微軟辦公軟件及酒店管理軟件。
        • 房務總監

          1.5萬-2萬
          全國 | 10年以上 | 大專 | 提供食宿

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          國內高端酒店/5星級 | 100-499人
          發布于 05-28
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          卓越雇主
          卓越雇主
          工作職責: 1. 據管理公司的戰略發展規劃和年度經營計劃,制訂酒店房務營運標準及操作流程,增強公司營運管理水平,提高公司總體經濟效益; 2. 負責制定房務部門運營計劃,并嚴格控制房務運營成本; 3. 定時查閱部門工作日記和每周總結匯報,督查部門的工作進度及時發現問題,糾正偏差,做出處理; 4. 對安全、消防、衛生工作負責,及時掌握新的規范、條例。因地制宜的實施好各種防范工作; 5. 熟悉經營范圍內的經營管理和行政管理知識,了解與商業、酒店等經營有關的法律法規知識。 6 、激勵、培訓本部門的員工。 任職資格: 1. 大專及以上學歷,五年以上星級酒店工作經驗; 2. 熟悉酒店房務的整體運營及管理,具備較強的市場敏感度,和超前的創新意識、營銷思路和豐富的房務管理經驗; 3. 具備極強的親和力和服務意識,抗壓能力強,了解熟悉客人的消費心理,關注客戶需求; 4 、能保持和發展酒店與各界良好的公共關系,樹立和提高酒店形象; 5 、熟悉星級酒店籌開及運營標準和流程。  
        • 招商經理

          1.5萬-2萬
          廈門 | 3年以上 | 大專 | 提供食宿

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          • 五險一金
          • 帶薪年假
          • 崗位晉升
          • 管理規范
          • 包吃包住
          • 生日禮金
          • 節日禮物
          • 技能培訓
          國內高端酒店/5星級 | 500-999人
          發布于 05-28
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          崗位職責 1.擬定項目招商品牌定位及租賃政策,推動團隊實現招商,完成酒店招商各項指標; 2.負責配合項目的市場調研、市場定位、業態組合; 3.負責招商渠道拓展,重點客戶關系的開拓和維護;? 4.負責與商戶的合同談判、簽約及租金的催繳; 5.負責與開發商、投資方、業主等單位的對接工作。 任職要求 1.熟悉商業地產類項目的招商及項目運作;? 2.具有較大規模的招商項目案例,有項目實際操盤經驗;? 3.具備敏銳的商業觸覺,快速的市場反映及分析能力,能夠隨時了解并掌握最新商業動態及市場變化;? 4. 擁有客戶資源和渠道,具備良好的市場開拓能力及談判能力;
        • 廈門 | 5年以上 | 本科 | 提供食宿

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          • 五險一金
          • 崗位晉升
          • 帶薪年假
          • 包吃包住
          • 人性化管理
          • 管理規范
          • 節日禮物
          • 系統化培訓
          • 月度美食節
          • 技能培訓
          國際高端酒店/5星級 | 100-499人
          發布于 05-28
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          • 投遞簡歷
          BASIC FUNCTION基本職責 Responsible for planning and managing the overall sales and marketing of the hotel to achieve optimal occupancy, maximizing revenue, and meeting/exceeding hotel profit objectives. The Director of Sales & Marketing is responsible for total revenue including group and transient rooms, group food and beverage, meeting room rental, local catering, and other revenues, as well as assisting and actively participating in yield management strategies. Strategies include market mix, pricing, status, direct sales, and marketing. Serves as an advisor to the General Manager on business intelligence. Responsible for achieving sales targets for rooms and MICE and banqueting.負責制定和管理整個酒店的市場銷售。以實現最高入住率,最大化收入及實現/超出酒店的盈利目標。負責整個酒店的收入,包括團隊和散客住房,團隊的餐飲,會議使用,宴會餐飲和其他的收入,協助和參與酒店收益管理戰略,包括市場產品組合,價格制定,形勢分析,銷售提升和市場開拓。為總經理提供商業策略。實現客房,會議及宴會的銷售目標。 ? DUTIES AND RESPONSIBILITIES職責和義務 Key Responsibilities: 1.????? Direct and manage all group, transient, and catering/banquet sales activities to maximize revenue for the hotel.指導和管理團隊客戶,散客,宴會銷售活動,以實現酒店收入最大化。 2.????? Prepare, implement and compile data for the strategic sales plan, monthly reporting, annual goals, sales and marketing budget, forecasts and other reports as directed/required.準備,落實和匯編戰略銷售計劃,月度報告,年度目標,營銷預算,預測和其他要求的報告。 3.????? Survey, review and analyze competition, market trends, customer needs and comments in order to be proactive and adapt with business intelligence.運用自己的專業技能,調查,審核和分析競爭對手,市場趨勢,客戶需求和意見,以便能夠及時的進行調整。 4.????? Develops and submits to General Manager new sales plans and programs and determine the effectiveness of current plans and programs.制定并向總經理提交新的銷售計劃方案,確保當前計劃方案的有效實施。 5.????? Manage/direct all Marketing activities, such as advertising, public relations and promotional activities in conjunction with corporate marketing and public relations departments.管理和指導所有的公關活動,包括廣告宣傳,公共關系和推廣活動。 6.????? Actively participates in sales presentations, property tours and customer meetings.積極參與銷售宣傳,客戶參觀及客戶會議。 7.????? Manages performance issues that arise within the Sales and Marketing teams.管理市場銷售團隊中的業績問題。 8.????? Ensures appropriate hiring, training, motivating, coaching, counseling and developing of department’s team members.確保團隊成員的招聘,培訓,激勵,指導,輔導和發展。 9.????? Effectively communicates with other departments.與其他部門保持高效的溝通。 10.?? Conducts a daily briefing with department on current key activities.組織每日的例會,分享重要的接待活動。 11.?? Evaluate changes in guest needs, the guest mix and competitive set, to recommend appropriate product/service and operational changes as necessary.評估客戶需求、客戶組合和競爭組合的變化,并根據需要提供適當的產品/服務和運營變化。 12.?? Ensures guest and employee satisfaction, while maintaining market competitiveness and exceptional financial performance.確??腿撕蛦T工的滿意度,同時保持市場的競爭力和出色的業績。 13.?? Anticipate and address guest issues and establish proactive processes to promote guest satisfaction.預測并解決客人的問題,建立有效的流程以提高客人的滿意度。 14.?? Participate in community and professional organizations to maintain high visibility and promote a positive image.參與社區和專業組織,以保持高知名度,樹立正面形象。 15.?? Be an inspiration to all hotel staff to achieve luxury levels of performance.激勵所有的員工以實現出色的業績。 16.?? Interacts in a positive way with all team members to ensure a luxury guest experience.以積極的方式與其他部門進行溝通,以確??腿说捏w驗。 17.?? Must be an example of the Wyndham Grand Values, brand standards, and a champion of grooming and appearance guidelines.確保成為溫德姆品牌價值觀,品牌標準及儀容儀表的典范。 18.?? Responsible for ensuring the hotel sales targets for rooms and MICE and banqueting is achieved, and for implementing and managing the sales performance of each sales team member.確保實現客房,會議和宴會銷售目標的實現,執行和管理每個銷售團隊成員的銷售業績。 19.?? Ensures compliance with all operating policies and procedures for sales and contracting.確保所有銷售和合同符合我們的政策和流程。 20.?? Ensures that hotel General Manager is constantly informed daily and weekly, concerning market trends and competitor sales activities and rates, and develops and submits action plans to the General Manager to develop and increase the sales performance for rooms and MICE and banqueting.?確保酒店總經理了解每日每周的市場動態和競爭對手的銷售活動及價格,并向總經理制定和提交行動計劃,以發展和提高客房、會議和宴會的銷售業績。 21.?? Communicates closely with the Revenue Manager regarding the retail segment result, and submits regular proposals how to increase the retail sales segment.?與收益經理溝通了解各銷售的業績,并定期提出如何增加銷售業績的建議。 22.?? Ensure that customer segmentation and pricing strategy are correctly positioned.確保正確的客戶市場的劃分及價格政策。 23.?? Implement individual development plans for all Sales members.貫徹每個銷售人員的發展計劃。 24.?? Review of the implementation of the S&M plan strategies and activities.回顧市場銷售計劃的策略及活動的執行。 25.?? Implement incentive program and measurable goals and targets by hotel level.貫徹執行獎勵機制目標的可執行性及目標性。 26.?? Establish an tracking system for all segments based on month end reports.建立每月月底所有市場表現的跟蹤系統。 27. Complete other tasks assigned by the leader 完成領導安排的其他工作任務 JOB SPECIFICATION工作要求 Education教育背景 Bachelor degree preferred or equivalent experience.本科以上學歷及相關經驗。 Experience經驗 A minimum of 5 years experience in the international luxury hotel.至少5年酒店相關管理經驗。 Competencies, Skills& Personality Traits Required能力,技能及個性要求 1.????? A strong understanding of overall hotel business.對酒店整體業務有較強的了解。 2.????? Ability to study, analyze and interpret complex activities and/or information in order to improve new practices or develop new approaches.學習、分析和了解復雜的活動或信息,以改進新的實踐或發展新的方法。 3.????? Must have the ability to understand global markets that affect the business of the hotel.了解全球市場對酒店業務的影響。 4.????? Must have strong decision making skills.較強的決策能力。 5.????? Strong oral and written communication skills.較強的口頭和書面表達能力。 6.????? Ability to communicate at all levels.較強的溝通能力。 7.????? Ability to train and develop team members.能夠培訓和發展員工。 8.????? Ability to work effectively in a team environment and take initiative.在團隊中能有效的工作并積極主動。 9.????? Excellent organizational skills.出色的組織能力。 10.?? Analytical skills.較強的分析能力。 11.?? Be proactive in achieving Rooms Revenue goals.積極主動的完成客房收入目標。 12.?? Ability to analyze financial statements and market data.具備分析財務報表及市場數據的能力。 13.?? Ability to develop and deliver effective presentations.具備制作及有效講授演示文檔的能力。 14.?? Fluent in English, and another foreign language .流利運用英語,同時具備其他語言更佳。 15.?? Must possess strong computer skills, including Microsoft Office, PMS .能熟練操作電腦系統包括微軟辦公軟件及酒店管理軟件。
        • 餐飲總監

          1.5萬-2萬
          廈門 | 3年以上 | 大專 | 提供食宿

          微信掃一掃

          可隨時隨地查看職位

          • 帶薪年假
          • 崗位晉升
          • 員工生日禮物
          • 包吃包住
          • 五險
          • 年終獎
          • 過節費
          • 學歷補貼
          • 外語補貼
          • 節日禮物
          國內高端酒店/5星級 | 100-499人
          發布于 05-28
          • 收藏
          • 投遞簡歷
          崗位職責 1、負責餐飲部行政管理工作,制定并實施餐飲經營計劃;負責實現部門的營業收入指標和利潤指標。 2、熟悉酒店管理理論、餐飲管理理論、營銷學和服務心理學;精通本部門的業務知識,熟練掌握大型宴會接待、中餐、茶餐、大堂吧的服務技能及管理技巧。 3、熟悉食品原材料采購、儲藏和廚房生產、餐廳服務全過程,善于安排各個環節的工作。 4、能夠與中廚房、茶廚房一起研發新菜品,設計新菜單。 5、制定餐廳推銷促銷策略,并能夠督導各分部有效實施,提高餐飲銷售收入。 6、協調與其他部門的工作關系,確保賓客得到滿意的餐飲產品和良好的服務。 7、建全物資管理制度,對餐廳的設備、物資、用具等嚴格管理。 任職要求: 1、年齡:30-45歲 2、大專以上文化程度;酒店3年以上同崗位工作經驗,熟練使用各種辦公軟件。 3、熟練掌握餐飲管理與服務的專業知識和技能,具有較全面的餐飲成本核算知識,能合理控制成本與毛利率。 4、文字表述能力強,具有較強的領導力、組織溝通能力和協調能力。 5、具有較強的工作責任心和職業素養,善于調動餐飲部各級管理人員的工作積極性。 薪資待遇: 1.5萬-2萬,具體薪資面議
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