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        • 全國 | 5年以上 | 本科

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          國際高端酒店/5星級 | 2000人以上
          發布于 05-28
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          With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike. ? The General Manager has the responsibility of the total performance of the property, implementing agreed Hilton strategies, ensuring the business has the correct focus to deliver the right level of profitability.?? This role leads a team of highly experienced senior executives including Director of Operations, Director of Finance, Director of Human Resources and the Commercial Director.? As a team, he / she will build and maintain a good public image for the hotel and achieve an 'esprit de corps' amongst team members. ? What will I be doing? As the General Manager, you will be responsible for performing the following tasks to the highest standards: Foster creativity and innovation within the team. Recognize Hilton's brand culture and live Hilton's values by example every day. Lead the hotel to achieve the key performance indicators, including but not limited to manage ongoing profitability of your hotel, ensuring earnings and revenue, team member and guest satisfaction targets are met and exceeded. Make annual / quarterly / monthly budget, forecast and work plan, implementing them effectively. Lead in all key property issues including capital projects, customer service, and refurbishment. Ensure all decisions are made in the best interest of the hotels and Hilton. Deliver achievable hotel budgets and set other short- and long- term strategic goals for the property. Ensure that Hilton brand standards are fully implemented, and hotel comply with all regulatory requirements which include hygiene and safety standards. Lead in all aspects of business planning. Manage and develop the Hotel Executive team to ensure career progression and effective succession planning within Hilton. Hold regular briefings and communication meetings with the HOD team, respond to audits to ensure continual improvement is achieved. Maintain good communication with the owner company periodically to ensure that it is aware of the hotel's operating conditions and it is satisfied with the hotel's operation. Perform all relevant requirements and tasks of Hilton. What are we looking for? A General Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Hospitality: You are passionate about delivering exceptional guest experiences. Integrity: Do the right thing, all the time. Leadership: Strive to be leader in our industry and in our communities. Teamwork: You are team player in everything you do. Ownership: You are owner of your actions and decisions. Now: You operate with a sense of urgency and discipline. College degree or equivalent. Hospitality / travel / leisure industry management professional. Minimum 1 year of experience in similar capacity with international chain hotels or 3-5 years as Director of Operations or Commercial Director working experience in international brand hotels. Strong proficiency in English and Chinese to meet business needs, with the ability to do some translations. Proficient in Microsoft Office. Resourceful, creative and maintain flexibility. ? What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
        • 全國 | 10年以上 | 本科 | 提供食宿

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          • 五險一金
          • 節日禮物
          • 技能培訓
          • 帶薪年假
          • 崗位晉升
          • 管理規范
          • 包吃包住
          • 人性化管理
          國際高端酒店/5星級 | 2000人以上
          發布于 05-28
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          This position is applicable to the following hotels 該職位適用于以下酒店: Operation Hotel 營運酒店 Banyan Tree Jiuzhaigou 九寨溝悅榕莊 Pre-opening Hotel 籌備酒店 Dhawa Beihai Weizhoudao 北海潿洲島悅苑酒店? Job description 崗位職責 Ensures compliance with the Group’s Mission Statement. 確保服從集團的使命聲明。 Directs and maintains Sales and Marketing activities to achieve the planned performance levels. 指導和維護銷售營銷活動達到預期的效果和水平。 Constantly promotes and develops the hotel/resort’s business base. 不斷推動和發展酒店的業務。 Monitors actual and budgeted goals, develops and controls performance in service and product delivery, guest satisfaction and financial results. 監控實際與預算的目標,發展與控制服務和產品交付中的業績,客戶的滿意度和財政目標。 Incorporates programs to promote proper associates’ orientation and training and ensures the highest morale amongst the workforce. 采取措施來促進適當的員工培訓,確保最高的員工士氣。 Ensures that proper employer/associates relations are maintained. 確保適當的雇主/員工關系的維護。 Reviews operational reports on a regular basis, as the case may be (daily, weekly and at period-ends). 評估一定時期的運行報告,視情況而定(每日,每周或者一個時期的結束)。 Reviews the property operations with the individual department heads to ensure that quality and service standards ? ? ?are maintained throughout the hotel/resort. 與每個部門領導評估公司的運營情況,并確保和維持這個酒店的服務質量和標準。 Reviews guest ratings and follows through with the individual department heads to correct problem areas. 評估客人的評價并與部門領導共同解決發生的問題。 Develops and monitors short and long term planning for the property. 監管和發展公司短期和長期的計劃。 Keeps abreast with innovations and business orientations in the luxury hospitality industry. 保持在奢侈酒店行業的創新和業務方向。 Monitors current sector trends and concepts and makes recommendations to his/her superiors for appropriate implementation at the hotel/resort. 評定目前的行業趨勢和理念,并向其執行上級提出適當的建議和意見。
        • 全國 | 10年以上 | 本科

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          • 五險一金
          • 技能培訓
          • 帶薪年假
          • 崗位晉升
          • 管理規范
          • 人性化管理
          • 職業發展計劃
          • 員工活動
          • 免費工作餐
          • 入職培訓
          國內高端酒店/5星級 | 100-499人
          發布于 05-27
          • 收藏
          • 投遞簡歷
          【崗位職責】 1、 全面負責酒店的經營管理。 2、 建立、健全酒店的組織管理系統,使之合理化、精簡化、高效化。 3、 負責實現酒店的營業收入指標和利潤指標。 4、 負責制定酒店的經營預算和決算,提出更新改造和投資計劃。 5、 落實酒店年度財務預算,向各部門下達年度工作指標。 6、 督促酒店維修保養工作和酒店安全管理工作。 7、 負責做好酒店與各界人士的公共關系,樹立酒店良好形象。 8、 做好酒店機構設置、員工編制及重要人事變更。 9、 指導培訓工作,培養人才,提高整個酒店的服務質量和員工素質。 【崗位要求】 1、 本科以上學歷,相關管理專業。 2、 從事國際品牌酒店工作10年以上,具有5年以上相關高層管理工作經驗。 3、 熟悉酒店各部門服務及管理流程。 4、 善于管理和經營團隊,事業心強。 5、 有較強的溝通、計劃、決策和綜合判斷能力。 6、 可以使用英文作為工作語言。
        • 南京 | 10年以上 | 本科

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          • 五險一金
          • 帶薪年假
          • 崗位晉升
          • 技能培訓
          • 員工生日禮物
          • 管理規范
          • 包吃包住
          • 人性化管理
          • 節日禮物
          • 年度旅游
          國內高端酒店/5星級 | 1000-2000人
          發布于 05-27
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          • 投遞簡歷
          崗位職責: 1. 負責酒店經營管理,帶領團隊完成各項經營目標; 2. 編制經營規劃,制定營銷策略,組織實施; 3. 優化制度和服務規程,貫徹落實,促進管理績效提升; 4. 分析財務報表,完成各項財務預算指標; 5. 優化服務品質標準,打造一流服務口碑; 6. 基于酒店定位,打造奢華品牌形象; 7. 打造優秀管理團隊,增強團隊凝聚力。 任職要求: 1. 本科及以上學歷,相關管理專業; 2. 高端酒店工作15年以上,6年以上國際品牌聯號酒店管理經驗; 3. 至少有2家及以上國際品牌酒店總經理任職經歷; 4. 熟悉酒店各部門服務及管理流程,市場營銷管理背景優先; 5. 善于管理和經營團隊,事業心強,有品牌意識; 6. 具有較強的領導能力和組織協調能力; 7. 具有敬業精神,正直、公正、廉潔自律; 8. 有英語口語溝通及英文報表閱讀能力。 (備注:接受集團派遣至旗下成員酒店)
        • 全國 | 10年以上 | 本科

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          國際高端酒店/5星級 | 2000人以上
          發布于 05-27
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          • 投遞簡歷
          With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travelers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton, and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike. The Director of Operations is responsible for the effective operational management of the hotel in order for Head of Departments to achieve and exceed their revenue and guest satisfaction targets. What will I be doing? As the Director of Operations, you will be responsible for performing the following tasks to the highest standards: Work in conjunction with the General Manager / Area General Manager to actively manage key property issues (including capital projects; customer service; refurbishment). Assist the development of meaningful, achievable hotel budgets and other short-term and long-term hotel strategic goals. Provide effective leadership to the hotel management team and team members to ensure targets are met and exceeded. Respond to audits that are completed by the company to ensure continual improvement is achieved. Plan, direct and coordinate the service delivery of all operational departments to meet and exceed guest expectations. Comply and exceed hotel and company service standards. Ensure that costs are controlled throughout the operational departments and the results are analyzed regularly to highlight problem areas and take appropriate action. Manage and develop the Head of Departments (HODs) to ensure career progression and effective succession planning within the hotel and company. Seek and respond to guest feedback to achieve positive outcomes and high levels of customer satisfaction. Hold regular briefings and communication meetings with the HOD team. #LI-VG2 Qualifications - External What are we looking for? A Director of Operations serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you must possess the following qualifications, attitude, behaviors, skills, and values that follow: A degree or diploma in Hotel Management or equivalent Strong commercial acumen, preferably with experience in Food & Beverage or Rooms Management Experience in managing budgets, revenue proposals and forecasting results In-depth knowledge of the hotel / leisure / service sector Strong leadership skills to effectively manage and motivate the team to achieve high level performance and exceed targets Accountable and resilient Able to work under pressure It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Knowledgeable of hotel property management systems Previous experience in the same or similar role What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. ?Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. ?And, our amazing Team Members are at the heart of it all!
        • 南京 | 3年以上 | 本科 | 提供食宿

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          • 五險一金
          • 管理規范
          • 節日禮物
          • 午餐補貼
          • 美女多
          • 年底雙薪
          • 技能培訓
          • 崗位晉升
          • 員工生日禮物
          • 領導好
          國內高端酒店/5星級 | 2000人以上
          發布于 05-28
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          • 投遞簡歷
          1. 全日制??萍耙陨蠈W歷; 2. 形象氣質好,具有流利的英語口語及書面溝通能力; 3. 擁有10年以上國際品牌高星級酒店市場銷售工作經驗,擔任過5年以上市場銷售總監職位; 4. 熟悉南京市場,或在江浙滬國際奢華品牌酒店五年以上工作經歷可優先考慮
        • 南京 | 經驗不限 | 大專

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          可隨時隨地查看職位

          • 五險一金
          • 節日禮物
          • 技能培訓
          • 帶薪年假
          • 崗位晉升
          • 員工生日禮物
          • 年度旅游
          • 包吃包住
          • 人性化管理
          • 年底雙薪
          國際高端酒店/5星級 | 100-499人
          發布于 05-28
          • 收藏
          • 投遞簡歷
          【職位描述】 負責監督導和指導酒店的運營部門包括前廳,餐飲/廚房,客房,工程,安保,健身中心及其他相關的經營部門。確保這些部門在以下幾個方面的正常運營:收入和利潤的最大化,運營成本最小化,實施和監督服務標準/團隊成員的培訓。確保顧客滿意度維持在最高水平。 ? 通過和管理層建立良好的工作關系來支持酒店的管理戰略,尤其是和總經理,商務發展總監,財務總監和人力資源總監。 ? 全面負責對前廳部,客房部,安保部,工程部,餐飲部,廚房及康樂部的管理以及食品安全等方面的工作。 ? 積極參與酒店內的管理核心項目。(固定資產,裝修改造,培訓和對客服務) ? 確保集團標準及各個部門服務與相關規范制度的培訓及落實 ? 對酒店的所有區域進行例行檢查,確保酒店軟硬件時刻處于最佳狀態。 ? 合理控制各個部門相關運營成本,在不影響集團標準,安全規范及客人體驗的前提下最大化營運利潤。制定具有細節的成本控制方法。每月分析成本并制定行動計劃(每間占有房的成本,食品成本,酒水成本,工資包含加班,其他花費,小時工和外包服務)。 ? 用專業的和激勵的方法管理直接管理范圍內的團隊,確保團隊有效合作,高效運作。 ? 合理的為直接管理范圍內的部門制定或批準年度/季度/月度的預算,目標及工作計劃。 ? 組織定期的營運會議包含直接管理范圍內的分部門。 ? 親自監督每日員工工作表現與儀容儀表. ? 確保排班表是根據酒店的需求制定的并遵循了勞動法。 ? 確保酒店及直屬部門完成相關關鍵指標包括但不限于收入,利潤,SALT,QA,流失率等。 ? 促動餐飲部經理與商務發展部共同創造本清利厚的餐飲推廣活動(菜單/價錢/推廣)。 ? 輔助商務發展總監建立一個有效的具有競爭力的會議和外賣戰略包含價位。 ? 執行與監督酒店各項活動,如慶典,裝飾,新年慶?;顒?,與會議宴會主辦單位的溝通與協調等。 ? 對競爭對手的價格和產品進行一年兩次的調查。 ? 確保每天的VIP客人得到應有的照顧和服務。 ? 堅持酒店安全制度、緊急情況處理規定和程序。 ? 協助總經理完成酒店所有活動與相關運作工作,完成總經理安排的相關工作。 ? 如需要在總經理不在時代理相關工作。 ? 如有必要,該部門有權更改或補充該職位描述。 ? 完成任何其他合理的職責和被指派的職責。 【任職要求】 ? 教育: 大專以上或同等學歷。酒店、旅游、商務管理專業。 ? 工作年限: 2年以上相關運營部門同崗位工作經驗,具有餐飲和房務部的管理經驗者優先。 ? 其他要求:流利的英語說寫能力,熟練使用電腦,隨機應變的能力,具有創造性。
        • 餐飲店長

          2萬-5萬
          南京 | 3年以上 | 大專

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          • 帶薪年假
          • 包吃包住
          • 員工生日禮物
          • 年終獎金
          • 績效獎金
          • 員工旅游
          • 節日禮物
          • 技能培訓
          • 崗位晉升
          • 五險一金
          中式餐飲 | 100-499人
          發布于 05-27
          • 收藏
          • 投遞簡歷
          【崗位職責】 1、負責餐廳的經營管理; 2、負責餐廳的銷售工作,實現營業收入指標; 3、對財務預算、成本控制、物料損耗等具有較強的管理能力;通過有效的管理,達成店鋪的各項經營管理指標; 4、指導員工培訓工作,培養人才,善于團結、激勵及調動整個團隊的工作積極性; 5、建立、健全組織管理系統,員工編制及重要人事變更,使之合理化、精簡化、高效化; 6、負責落實餐廳宣傳和促銷資料,以及總部的各項指令。 【崗位要求】 1、具備高端餐廳管理運營3年以上經驗,年齡28-38; 2、善于管理和經營團隊,誠信,敬業,注重工作結果; 3、有較強的溝通能力、執行力、決策和綜合判斷能力。 【福利】 年終獎金、績效獎金、員工旅游等
        • 全國 | 5年以上 | 大專 | 提供食宿

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          • 五險一金
          • 包吃包住
          • 技能培訓
          • 大公司大平臺
          • 帶薪年假
          • 管理規范
          有限服務中檔酒店 | 2000人以上
          發布于 05-28
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          • 投遞簡歷
          卓越雇主
          卓越雇主
          工作職責: 1、全面負責酒店運營管理工作; 2、執行公司產品、對客服務、品牌、價格等連鎖標準,根據公司要求,監控分店服務質量,及時處理賓客投訴和意見,提升賓客滿意度,增進客戶體驗感受; 3、組建團隊,帶領酒店全體員工共同努力完成酒店的各項經營管理指標; 4、與投資人保持良好關系,處理并解決好投資人對酒店經營管理的訴求; 5、推廣分店品牌和維護品牌形象,保障分店及品牌的良好口碑。 任職資格: 1、5年以上高端酒店從業經驗,熟悉酒店整體運營及管理; 2、善于團隊建設和成本控制,良好的溝通能力; 3、具備強效的執行力、協調能力、創新能力和危機處理能力; 4、熱愛生活,熱愛旅行,自身擁有美好的生活方式,熱愛實踐并不斷學習和創造生活美學。 備注:能接受全國派遣者優先考慮。
        • 全國 | 經驗不限 | 大專 | 提供食宿

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          • 五險一金
          • 技能培訓
          • 人性化管理
          • 領導好
          • 包吃包住
          • 年底雙薪
          服務式公寓 | 2000人以上
          發布于 05-28
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          • 投遞簡歷
          崗位職責 1.在總經理帶領下,負責酒店的日常經營管理工作,對各項經營管理指標負責。  2.提出酒店的經營管理思路,協助確定酒店年度經營計劃,并指揮落實。 3.協助建立健全酒店內部管理系統、運行機制及各項規章制度。 4.協調各部門關系。  5.研究市場發展趨勢和客戶需求,推出符合市場趨勢的酒店產品。  6.審定酒店的市場營銷方案,和客戶滿意度,不斷提高酒店整體經營狀態和水平。  7.提高酒店的管理水平、服務質量。  8.協助總經理負責酒店人才培養,提高酒店整體管理水平,員工素質和服務質量。 任職條件 1 大專及以上學歷,酒店管理等相關專業。  2 工作經歷主要為國際品牌酒店,具備同崗位工作經驗。  3 具備豐富的酒店籌建籌開工作經歷,并擔任關鍵崗位角色。  4 熟悉酒店各部門服務及管理流程,尤其具備豐富的房務體系專業知識。  5 善于管理和經營團隊,事業心強,富有激情。  6 有較強的適應、溝通、計劃、決策和綜合判斷能力。  7 英語可作為工作語言。  8 能服從崗位工作安排,職業形象較好。 具體工作城市和業務,將會根據實際情況進行安排和確認。 請注意:你的簡歷信息將會被我們轉發到我們的第三方招聘系統進行流程使用。我們會采用合理的安全措施來保護您的個人數據安全,如您繼續申請該職位,即表示您已知曉并認可我們的操作。
        • 南京 | 3年以上 | 大專 | 提供食宿

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          • 五險一金
          • 節日禮物
          • 技能培訓
          • 帶薪年假
          • 美女多
          • 人性化管理
          • 年度旅游
          • 員工生日禮物
          • 崗位晉升
          • 管理規范
          國際高端酒店/5星級 | 100-499人
          發布于 05-28
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          參與準備部門年度預算與財務計劃。監控預算并控制費用,重點監督食品、酒水與人力成本。 Participate in the preparation of the annual departmental operating budget and financial plans. Monitor budget and control expenses with a focus on food, beverage, and labour costs. ??? 與其他部門領導合作,發掘提高營收的各種銷售機會。推出各種能為賓客帶來杰出就餐體驗的促銷活 動。 ? In partnership with the catering office, identify additional sales opportunities to enhance revenue. Drive promotions that deliver great dining experiences for guests at a good value 確保安全處理信貸與財務交易。 Ensure all credit and financial transactions are handled in a secure manner. 處理員工日常事務,計劃并分配工作,為每個員工設定工作和發展目標。為員工提供教導、輔導并給予 定期反饋,協助解決各種員工矛盾,提高員工績效。 Manage day-to-day staffing requirements, plan and assign work, and establish performance and development goals for team members. Provide mentoring, coaching and regular feedback to help manage conflict and improve team member performance.? ? 按照政府法規教育和培訓所有團隊員工。確保員工獲得質量與服務標準方面的恰當培訓,并為員工配備 完成全部工作所需的工具與設備。 Educate and train all team members in compliance with federal, state and local laws and safety regulations. Ensure staff is properly trained on quality and service standards, has the necessary tools and equipment, and is empowered to carry out job duties 確保所有餐飲場所及設施設備的整潔、除塵到位并根據預期業務量儲備適量庫存。若有任何維修需求, 應立即通知工程部。 Ensure that all food and beverage facilities including banquet/convention space are cleaned, vacuumed, and properly stocked according to anticipated business volume. Notify engineering immediately of any maintenance and repair needs. 制定并達成質量目標與賓客滿意度目標。禮貌、迅速高效地對所有賓客提出的問題、投訴或要求予以響應,確保賓客感到非常滿意。 Establish and achieve quality and guest satisfaction goals. Respond in a courteous and prompt manner to all guest questions, complaints and/or requests to ensure a high level of guest satisfaction. 為酒店管理本地餐飲市場營銷計劃;參加和維護整個系統的餐飲市場營銷計劃和促銷活動 Manage local food and beverage marketing programmes for the hotel; participate in and maintain system-wide food and beverage marketing programmes and promotions. 決定所有食品、酒水、物資和設備的最大及最小庫存量。 Conduct proper food and beverage inventory procedures. Determine minimum and maximum stocks for all food, beverage, material, and equipment.
        • 南京 | 10年以上 | 本科

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          國際高端酒店/5星級 | 2000人以上
          發布于 05-27
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          卓越雇主
          卓越雇主
          What will I be doing?? -????????? The Senior Finance Training Manager works with FSSC management team to identify and address team members and organizational training needs, to promote a supportive work environment for systematic and continuous learning. -????????? Motivate and support talent development with tailored in-depth programs as enrichment to skills and knowledge in line with learning and development strategy from GCM Finance Learning & Talent Development Team and FSSC HR team. -????????? Drive operational excellence through ongoing measurement of training effectiveness and specific performance improvement programs based on analysis of performance gaps and identified training needs. Training Delivery ·?????? Prepare and maintain standard training manual for every tower team member. ·?????? Support, engage and inspire team members through effective training programs which are properly planned and prioritized. ·?????? Conduct training needs analysis on a regular basis and develop customized programs and initiatives to support shared services platform and drive operational excellence.? ·?????? Demonstrate strong experience in a wide range of learning delivery methods while implement innovative approaches (including facilitator-led workshops, eLearning, webinars, interactive tools / games, and coaching / mentoring sessions) and solutions to enhance learning content, experience, and impact. Talent Development ·?????? Deliver viable talent development strategy and action plans based on analysis and understanding of FSSC business and talent challenges. ·?????? Partner with Regional Specialists, FSSC HR team to assess priorities for learning, development, and talent management activities. ·?????? Develop the framework and deliver the talent development programs to ensure opportunities for all team members reflect personal development plans and support FSSC overall business plan. ·?????? Maximize individuals’ talent with leadership building and sharpening programs in place, track internal high potential talents with talent review, career, and succession development. Quality Improvement ·?????? Measure and monitor the effectiveness of training with specific goal setting, assessment, and reflection on a regular basis etc. ·?????? Monitor the implementation of FSSC policies and SOPs.? ·?????? Perform monthly dashboard data analysis to identify the root causes to performance gaps and to drive improvement with specific training programs or initiatives ·?????? Leverage best practices and knowledge sharing among FSSC team members including developing and rolling-out tools, templates, and methodologies. ·?????? Other duties as assigned What are we looking for? ·?????? Minimum Education: Bachelor’s degree in a related field or equivalent experience. ·?????? Minimum Years of Experience: 10 years hospitality finance working experience and minimum of 5 years as hotel Senior Finance Manager (AFC/FM and above), ideally with Hilton experience. ·?????? People-oriented, willing to foster a positive work environment for all team members. Lead by example, able to inspire and motivate team members. ·?????? Familiar with Hilton Policies, Procedures and Compliance requirements. ·?????? Solid knowledge of SUN, OnQ, SCMCheck, HRLink, proficient in Microsoft Office applications. ·?????? Good presentation and teaching skills. With departmental learning coach experience and TTT certification is a plus. ·?????? Excellent communication, coordination, and organization ability.
        • 全國 | 經驗不限 | 學歷不限

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          國際高端酒店/5星級 | 2000人以上
          發布于 05-27
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          【職位描述】 With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike. The Commercial Director is responsible for the overall strategic management of the hotel by establishing effective working relationships with senior team members, in particular the General Manager, Director of Operations, Director of Finance and Director of Human Resources. This role provides support and advice to the General Manager in strategic planning and overall business goals relating to business development issues of the brand and the hotel, protecting and guarding corporate standards, brand integrity and hotel image. What will I be doing? As the Commercial Director, you will be responsible for performing the following tasks to the highest standards: ? Assist the General Manager to complete all work related to revenue and marketing of the hotel, completing work assigned by the General Manager. ? Responsible for the management of Sales, Banquet Sales, Revenue Management, Reservations, and Marketing Communications. ? Lead the hotel business team to achieve relevant key indicators, including but not limited to managing the hotel's continued profitability, ensuring the hotel's revenue and profit, and guest satisfaction to meet or exceed the standard requirements. ? Develop the hotel's annual / quarterly / monthly budget forecast and work plans, implementing them effectively. ? Participate in developing and implementing hotel and departmental policies and regulations. ? Develop marketing strategies and promotion plans to adjust to the market situation in real time. ? Supervise and drive the progress and implementation of marketing plans. ? Set clear objectives for business development, implement personal skill development, performance review trainings and other trainings. ? Monitor and evaluate current initiated marketing activities and market dynamics. ? Manage the internal operation of the department to ensure that the fixed assets and operational items of the department are well maintained. ? Conduct regular market research and obtain information about competitors. ? Set pricing strategies and sales targets for the hotel. ? Manage special projects and other related businesses. ? Ensure efficient use of departmental resources. ? Manage human resources within the department, including selection of recruiters, training of department staff, team building, employee performance evaluation, etc. ? Ensure that department staff are clear about the responsibilities assigned to them. ? Take immediate corrective action when the interests of the department or hotel are jeopardized. ? Manage customer relations and services, including customer needs, product and service knowledge, sales effectiveness, communication skills and customer feedback. ? Manage departmental expenses and budgets. ? Prepare a forecast of the department's monthly expenses and submit it to the hotel on the scheduled date. ? Control departmental costs in accordance with hotel policies to avoid waste. ? Ensure that all system related revenue data are accurate and in full compliance with Hilton international standards. ? Ensure the filing of departmental documents and related information. ? Maintain communication with all operating departments within the group to maximize sales opportunities. ? Promote hotels in relevant industries at home and abroad. ? Actively participate in sales activities initiated by Hilton. ? Organize promotional trips for target markets. ? Maintain good relationship and communication with target markets at home and abroad. ? Ensure that all system related revenue data are accurate and in full compliance with Hilton international standards. ? Respond to demands, adjust, and perform any reasonable tasks and additional responsibilities as directed by the hotel, industry and company. ? Adhere to hotel safety policies, emergency rules and procedures. ? Ensure employees fully understand and follow the contents of the employee handbook. ? The department reserves the right to change or supplement the job description if necessary. ? Perform any other reasonable duties assigned. 【任職要求】 What are we looking for? A Commercial Director serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: ? Hospitality: Volunteer to provide unparalleled hospitality. ? Integrity: Do what you should do all the time. ? Leadership: Strive to be a leader in both your industry and your community. ? Teamwork: Actively promote teamwork spirit in all work. ? Ownership: take responsibility for your actions and make decisions. ? Now: Operate with urgency and discipline. ? Bachelor’s degree. ? At least 5 years of relevant management experience in international hotel chains. ? Good English and Chinese reading and writing skills. ? Able to formulate and implement operating budgets and business plans. ? Able to effectively market and position the brand at desired levels. ? Able to manage the Sales department. ? Able to assist the General Manager and Management in achieving the hotel's overall business objectives. ? Knowledgeable of political, economic and social issues, and market trends. ? Good communication, organizational and presentation skills. ? Able to lead, guide and develop employees. ? Knowledgeable of and able to deal with crisis. What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
        • 全國 | 經驗不限 | 學歷不限

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          國際高端酒店/5星級 | 2000人以上
          發布于 05-27
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          【職位描述】 With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike. the Director of Finance is an integral part of the 4D structure within the hotel, providing support and technical expertise to other members of the team. This role is responsible for all accounting and financial requirements for the hotel in an environment of tight control. He / she will provide financial support, advice and expertise to the General Manager and hotel team, with the aim of maximizing value, developing the quality of the Finance function within the hotel. What will I be doing? As the Director of Finance, you will be responsible for performing the following tasks to the highest standards: Financial Accounting & Control: Best practice financial accounting processes in a robust control environment Management Reporting: Focused, innovative and balanced reporting that stimulates management action Business Support: Provision of the highest standards of financial and commercial support to the Business Investment Optimizing returns on capital investment Looking Ahead: Operating against meaningful strategic plans and budgets with accurate forecasting Investment in People: Ensuring the best person in each job, in an environment of continuous development Cash & Working Capital: Optimize cash position in an environment of tight control Additional Notes ? The Director of Finance has a direct responsibility to the General Manager of the hotel combined with a responsibility to the Regional Finance Director for the maintenance of professional standards. ? In the rare event that this dual responsibility gives rise to a conflict, the matter must be referred to the Regional Ops VP and the Regional Finance Director for guidance. ? The appointment dismissal and transfer of the Director of Finance is made by the Regional Finance Director / Area VP Finance in consultation with the hotel General Manager. ? No changes to the remuneration package of any Director of Finance (or Assistant Controller) may be made without the written approval of the Regional Finance Director / Area VP Finance. ? The Director of Finance has unlimited rights of access to all financial figures and facts of the operation. ? The Director of Finance exercising reasonable tact may visit any department to ask questions and make any study in fulfilment of his / her duties. ? The General Manager must consult the Regional Finance Director / Area VP Finance over the completion of any appraisal or Personal Development Review for the Director of Finance. ? Any bonus scheme for the Director of Finance must be agreed with the Regional Finance Director / Area VP Finance in advance. 【任職要求】 What are we looking for? To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: ? University qualification and above. ? Finance / Accounting major and certified, e.g. ACCA/ CPA. ? 5 year in hotel accounting with at least 2 years in similar position with an international hotel. ? Fluent in oral and written English to meet business needs. ? Possess system skills in OnQ, Check SCM, SUN, OPERA / OnQ PMS, MICROS, HRLINK, ? Proficient in Microsoft Windows, Word, Excel and PowerPoint. What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
        • 全國 | 經驗不限 | 學歷不限

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          國際高端酒店/5星級 | 2000人以上
          發布于 05-27
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          【職位描述】 With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike. The Commercial Director is responsible for the overall strategic management of the hotel by establishing effective working relationships with senior team members, in particular the General Manager, Director of Operations, Director of Finance and Director of Human Resources. This role provides support and advice to the General Manager in strategic planning and overall business goals relating to business development issues of the brand and the hotel, protecting and guarding corporate standards, brand integrity and hotel image. What will I be doing? As the Commercial Director, you will be responsible for performing the following tasks to the highest standards: ? Assist the General Manager to complete all work related to revenue and marketing of the hotel, completing work assigned by the General Manager. ? Responsible for the management of Sales, Banquet Sales, Revenue Management, Reservations, and Marketing Communications. ? Lead the hotel business team to achieve relevant key indicators, including but not limited to managing the hotel's continued profitability, ensuring the hotel's revenue and profit, and guest satisfaction to meet or exceed the standard requirements. ? Develop the hotel's annual / quarterly / monthly budget forecast and work plans, implementing them effectively. ? Participate in developing and implementing hotel and departmental policies and regulations. ? Develop marketing strategies and promotion plans to adjust to the market situation in real time. ? Supervise and drive the progress and implementation of marketing plans. ? Set clear objectives for business development, implement personal skill development, performance review trainings and other trainings. ? Monitor and evaluate current initiated marketing activities and market dynamics. ? Manage the internal operation of the department to ensure that the fixed assets and operational items of the department are well maintained. ? Conduct regular market research and obtain information about competitors. ? Set pricing strategies and sales targets for the hotel. ? Manage special projects and other related businesses. ? Ensure efficient use of departmental resources. ? Manage human resources within the department, including selection of recruiters, training of department staff, team building, employee performance evaluation, etc. ? Ensure that department staff are clear about the responsibilities assigned to them. ? Take immediate corrective action when the interests of the department or hotel are jeopardized. ? Manage customer relations and services, including customer needs, product and service knowledge, sales effectiveness, communication skills and customer feedback. ? Manage departmental expenses and budgets. ? Prepare a forecast of the department's monthly expenses and submit it to the hotel on the scheduled date. ? Control departmental costs in accordance with hotel policies to avoid waste. ? Ensure that all system related revenue data are accurate and in full compliance with Hilton international standards. ? Ensure the filing of departmental documents and related information. ? Maintain communication with all operating departments within the group to maximize sales opportunities. ? Promote hotels in relevant industries at home and abroad. ? Actively participate in sales activities initiated by Hilton. ? Organize promotional trips for target markets. ? Maintain good relationship and communication with target markets at home and abroad. ? Ensure that all system related revenue data are accurate and in full compliance with Hilton international standards. ? Respond to demands, adjust, and perform any reasonable tasks and additional responsibilities as directed by the hotel, industry and company. ? Adhere to hotel safety policies, emergency rules and procedures. ? Ensure employees fully understand and follow the contents of the employee handbook. ? The department reserves the right to change or supplement the job description if necessary. ? Perform any other reasonable duties assigned. 【任職要求】 What are we looking for? A Commercial Director serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: ? Hospitality: Volunteer to provide unparalleled hospitality. ? Integrity: Do what you should do all the time. ? Leadership: Strive to be a leader in both your industry and your community. ? Teamwork: Actively promote teamwork spirit in all work. ? Ownership: take responsibility for your actions and make decisions. ? Now: Operate with urgency and discipline. ? Bachelor’s degree. ? At least 5 years of relevant management experience in international hotel chains. ? Good English and Chinese reading and writing skills. ? Able to formulate and implement operating budgets and business plans. ? Able to effectively market and position the brand at desired levels. ? Able to manage the Sales department. ? Able to assist the General Manager and Management in achieving the hotel's overall business objectives. ? Knowledgeable of political, economic and social issues, and market trends. ? Good communication, organizational and presentation skills. ? Able to lead, guide and develop employees. ? Knowledgeable of and able to deal with crisis. What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
        • 全國 | 8年以上 | 本科

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          國際高端酒店/5星級 | 2000人以上
          發布于 05-27
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          A Director of Human Resources will manage Human Resource related activities including succession planning, talent management, recruitment, learning and development and training, performance management, compensation and benefits, and employee relations initiatives. What will I be doing? ? As a Director of Human Resources, you will be responsible for the effective management and performance of all Human Resources related activities. This includes talent management, succession planning, learning and development and training, performance management, compensation and benefits, employee relations, and health and safety initiatives. Specifically, a Director of Human Resources will perform the following tasks to the highest standards: ? ? Plan and forecast the short and long-term talent requirements for the hotel to support its business plans Maintain a best practice recruitment approach, including the Company's vacancy management system, to attract the best applicants Build a strong career and succession planning system to retain and develop talent Implement training and development strategies to continuously improve performance and customer service Oversee the hotel's human resources database and payroll system Provide a framework for counseling, coaching, and welfare services Manage the Opinion Survey and the calendar of Team Member social events Manage and resolve, promptly and completely, all employee relations issues Maintain an awareness of competitor human resources activities and best practices #LI-VG2 Qualifications - External What are we looking for? A Director of Human Resources serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Tertiary qualifications, or other collegiate-level degree, in Human Resources or related field, required Previous human resources management experience in the hotel, leisure, and/or retail sector Excellent leadership skills and exceptional communication skills Strong commercial/business acumen A passion for leadership and the vision to create a winning team What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its?global brands.? Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.? And, our amazing Team Members are at the heart of it all!
        • 南京 | 8年以上 | 大專

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          • 五險一金
          • 技能培訓
          • 帶薪年假
          • 崗位晉升
          • 包吃包住
          • 人性化管理
          • 節日禮物
          • 員工生日禮物
          國際高端酒店/5星級 | 100-499人
          發布于 05-28
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          經營所有酒店品牌銷售,根據酒店的年度銷售計劃,執行和維持酒店品牌的定位和理念。 準備、使用和更新年度銷售計劃,細分到必要的部門。 管理所有的銷售戰略、戰術和行動的執行,依照銷售錦囊的方法,建立一個能夠完成銷售指標的強大而訓練有素的銷售團隊。 為了作出有效的銷售決定,執行市場策略工序,最大化有效銷售數據,市場整合、競爭對手情報。 為了確保酒店的市場銷售保持競爭的優勢,持續的監控和評估地方、國內和國際的市場趨勢,以及酒店競爭對手的銷售狀況。 管理所有的重點客戶和團隊,通過市場策略經理所提供的銷售客戶分析評估,開發價格、客房數量、和銷售人員資源分配的戰略。 積極的參加每周收益會議和月度戰略計劃會議,發展并調整銷售價格策略。 了解由于政黨、商業、政治和社會因素給酒店財務業績上的帶來的影響。 直接協調所有的銷售活動并在酒店各處聯系傳達這些活動。 根據年度市場營銷計劃,檢查并評估銷售活動的效力,并作出必要的調整從而達到或超越目標。 確保每周核對剩余房間數量和宴會空間數量信息,并制定低住房率期間的銷售策略。 確保所有的銷售報價、酒店資料、數碼工具和其他的銷售溝通信息與酒店及凱悅酒店集團的品牌標準一致,并及時更新信息。 確保所有合同按照酒店的規章制度以市場銷售部的名義簽署。 參加主要的出差旅行、商業活動和公司集會以推廣酒店。 根據工作的重要次序,計劃并安排出差旅行。 與集團銷售辦公室和姊妹酒店保持緊密的聯系,定期更新主要的酒店銷售信息。 宴請現有的潛在客戶,并且確保銷售團隊根據生意的優先順序宴請客戶。 確保在銷售工作中,通過銷售拜訪、電話和書面溝通體現酒店的高水準。 以相互支持與靈活的方式與其他行政委員會成員保持緊密合作關系,關注酒店的成功運營和客人滿意度。 確保所有銷售部員工以互相支持和靈活的方式與其他部門合作,發揚團隊合作精神。
        • 餐飲總監

          1.8萬-2.5萬
          南京 | 10年以上 | 大專 | 提供食宿

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          • 五險一金
          • 節日禮物
          • 技能培訓
          • 帶薪年假
          • 崗位晉升
          • 管理規范
          • 包吃包住
          • 人性化管理
          國際高端酒店/5星級 | 100-499人
          發布于 05-28
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          【崗位職責】 1、負責餐飲部行政管理工作,制定并實施餐飲經營的所有計劃。 2、負責實現部門的營業收入指標和利潤指標。 3、與行政總廚一起籌劃和設計菜單,開發當地需求的餐飲產品。 4、熟悉飯店管理理論、餐飲管理理論、營銷學和服務心理學。 5、協調與其他部門的工作關系,確保賓客得到滿意的餐飲產品和良好的服務。 6、制定餐廳推銷策略,督促員工做好食品飲料的推銷工作,提高餐飲銷售收入。 7、建全物資管理制度,對餐廳的設備、物資、用具等嚴格管理。 【崗位要求】 1、大專以上文化程度;3年以上同崗位工作經驗。 2、精通本部門的業務知識,熟練掌握中餐、西餐、酒吧、茶館的技能及管理技巧。 3、熟悉 食品原材料采購、儲藏和廚房生產、餐廳服務全過程,善于安排各個環節的工作,能保證餐飲管理的協調發展。 4、具有食品原材料加工、餐飲成本核算方面的知識。掌握各種產品配方、各種食品原材料出料率標準,控制產品質量和成本消耗。 5、具有社會活動能力、組織領導工作能力和實際工作能力;善于調動餐飲 部各級管理人員的積極性。
        • 南京 | 10年以上 | 大專 | 提供食宿

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          • 五險一金
          • 節日禮物
          • 技能培訓
          • 帶薪年假
          • 崗位晉升
          • 員工生日禮物
          • 包吃包住
          • 人性化管理
          國際高端酒店/5星級 | 100-499人
          發布于 05-27
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          卓越雇主
          卓越雇主
          ·         Bachelor’s Degree of Hospitality, Business or any relevant field from an accredited and renowned University. ·         At least 8 years of relevant experience in progressively more responsible F&B operations roles within the international hospitality sect; 5 years of which leading F&B Operations within a market leading hotel band. ·         Can be foreigner with Chinese Market F&B experiences, should understand mandarin. ·         Understand Chinese Culture and have knowledge to work under pressure. ·         Understand luxury brand standard,  Management Background ·         Experience in F&B project work - restaurant refurbishment or development ·         Expert F&B operations and product knowledge, especially in F&B Chinese operation ·         Expert project management, planning and implementation skills. ·         Advanced knowledge of core hotel operations. ·         Very good command of speaking, reading, and writing English language. ·         Strong communication and interpersonal skills. ·         Strong customer service orientation.
        • 餐飲總監

          1.8萬-3萬
          南京 | 3年以上 | 本科 | 提供食宿

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          • 五險一金
          • 管理規范
          • 節日禮物
          • 午餐補貼
          • 美女多
          • 年底雙薪
          • 技能培訓
          • 崗位晉升
          • 員工生日禮物
          • 領導好
          國內高端酒店/5星級 | 2000人以上
          發布于 05-27
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          Responsible for supervising, planning, controlling and coordinating the administration of related offices and the catering work of the department. Fully responsible for the operation of some catering departments, such as the lobby lounge, All-day dining restaurant, food delivery service, Chinese restaurant, banquet hall, Japanese restaurant and Italian restaurant administrative departments. 負責監督、計劃、控制及協調有關辦公室行政管理及本部門各餐飲的工作。全面負責餐飲部分部門的運作,如,大堂吧、全日制餐廳、送餐服務、中餐廳、宴會廳、日料餐廳和意大利餐廳等。 CORE WORK ACTIVITIES崗位主要工作職責 Administration 行政 ·???????? Exercises administration and supervises through Ass. Director of Food & Beverage, and Restaurant Managers. 通過餐飲部副總監及各餐廳經理對餐飲部進行監督管理 ·???????? Confers with management on reports, forecasts, budget policy and future planning. 與管理層商議報告,預算及今后的計劃 ·???????? Prepares reports for management including budget and forecasts. 準備預算和預測并匯報給管理層 ·???????? Providing guidance to Restaurant Managers on employees training, public relations and sales promotion. 對各餐廳經理進行公關意識及銷售的指導培訓 ·???????? Take responsibility for any task assigned by the General Manager, even though it might not concern the Food & Beverage Department. 聽命于總經理的任何工作委派,既使此事可能與餐飲部無關 ·???????? Follow through on any task assigned by the General Manager, even though it might not concern the Food & Beverage Department 負責完成總經理分派的任何工作安排,及餐飲部所涉及的工作并需在有效時間內完成 ·???????? Give comments to the General Manager on the progress of all tasks assigned by the General Manager, and on those tasks, self-assigned, within a reasonable time limit. 對那些由總經理委派的工作給以信息反饋 . ·???????? Performs related duties and special projects as assigned 負責及完成其他任何特別的工作委派 ? Financial and Revenue Responsibilities 財務和收益責任 ·???????? Works with Restaurant Managers in testing and experimental projects to upgrade product or procedure. 為了使產品更上一層樓與各餐廳經理們一起進行嘗試及試驗性的工作 ·???????? Meets periodically with Restaurant Managers to review operations and discusses methods of improving procedures and ways to meet unusual business demands. 定期與各餐廳經理碰頭以復審經營并研究改善的方式方法以及特別生意的需求 ·???????? Meets with purveyors to learn of new products or methods. 同食品供應商接觸以便學習新產品或新方法 ·???????? Meets with customer on special functions and its arrangements. 與客人商談宴會具體事宜 ·???????? Keeps aware of trends, practices and equipment in food and beverage preparation and service in the hotel and restaurant field through trade literature and actual visits. 參加供貨會并閱讀產品資料以對新產品新方案及新設備加以了解 ·???????? Improves sales volume in all outlets by means of up-to-date marketing, menus (seasonal and special), festivals (barters, airlines or other sister hotels), and special food and beverage promotions. 提高整個部門的營業額,對新的市場,時令菜 ,節日(易貨 ,航空及其他兄弟飯店),及特別餐飲推銷 ? Professional Technical Responsibilities 專業技術責任 ·?????????? Effective communication skills in both Chinese & English. 有效的中英文溝通能力。 ·?????????? Strong guest interaction and interpersonal skill. 優秀的對客服務和溝通技巧。 ·?????????? Possess leadership quality and supervisory skills, independent, committed and well-organized. 具備領導才能,獨立性強、忠誠可靠并具良好的組織計劃能力。 ·?????????? Be good at training and develop the team members. 具備良好的培訓及培養下屬的能力。 ·?????????? Be familiar with guest experience management, be able to understand and use international brand service management tools. 熟知賓客體驗管理、能夠理解并運用國際品牌服務管理工具。 ·?????????? Be expert of Office Software. 熟練操作辦公軟件。 ·?????????? More than 10 years F&B management experience in similar level hotel. 有相似級別酒店的餐飲部管理工作經歷10年以上。 Miscellaneous 其他 ·?????????? All staffs are required to comply with every reasonable request from their hierarchical supervisor(s) within an amount of time that it takes to comply under normal circumstances. 所有員工在工作中都被要求遵守直接主管所發出的一切合理要求,并且遵循、完成工作。 ·?????????? All staffs may be assigned to other duties in the hotel as and when required by business levels. 當涉及到商業層面時員工須簽署酒店內相關其他責任。 ? General Duties: 一般職責: ·?????????? Abide by Hotel’s and Department’s policy & procedure. 遵守酒店及部門的各種規章制度。 ·?????????? Perform other related duties & special projects as assigned by the supervisor 隨時執行上級分配的其他相關任務或特殊項目。 ? Health and Safety 健康與安全 ·?????????? Ensure that all potential and real Hazards are reported immediately and rectified 確保所有潛在的和實際的危險是被立即報告和糾正的。 ·?????????? Be fully conversant with all departmental Fire, Emergency procedures 熟悉各個部門的消防、緊急事件的處理程序。 ·?????????? Ensure that all emergency procedures are rehearsed, implemented and enforced to provide for the security and safety of guests and Staffs 為了客人們和員工們的安全和消防安全,必須確保所有的緊急程序都被預演、落實和實施。 ·?????????? Ensure the safety of the persons and the property of all within the premises by fairly applying Hotel Regulations by strict adherence to existing laws, statutes etc. 在公平的酒店規則和嚴格遵守的法律法規下,確保在酒店內所有人的人生和財產安全。 ·?????????? Ensure all Staff within the department work in a manner which is safe and unlikely to give risk of harm or injury to selves or others 確保所有員工都在部門內以安全的方式操作,避免不安全的或者不適合的冒險的行為造成自己或者其他工作人員的損傷或不便。 ? Confidentiality 保密制度 ·?????????? Ensure confidentiality and secure storage of all intellectual property and data bases, both hard copy and electronic. Adhere to Internet and Email policy 確保保密和安全的存儲所有知識產權和數據,包括所有印刷品和電子軟件。遵守國際互聯網和電子郵件政策。 ·?????????? Ensure Hotel, Customer and Staff Information or transactions are kept confidential during or after employment with the company.? 保證酒店、客戶和員工的信息,交易期間或在公司就業后信息保密。 ? To be fully conversant with: 需要遵守的 ·?????????? Hotel fire procedures 酒店消防規則 ·?????????? Hotel security procedures 酒店保安規則 ·?????????? Hotel Health and Safety policy and procedures 酒店健康與安全政策和規則 ·?????????? Hotel Facilities and attractions 酒店設備設施和功能介紹 ·?????????? Hotel standards of operation and departmental procedures 酒店運營部門程序標準 ·?????????? Methods of accepted payment of the company 公司的財務政策 ·?????????? Short and long term company marketing promotions 短期和長期的公司市場推廣項目 ? NOTE 備注: This document reflects the job content at time of writing and will be subject to periodic change in the light of changing operational and environmental requirements.? Such changes will be discussed with the job holder and the job description amended accordingly. 本文件反映的相關崗位職責以盡數列出,其內容會根據業務和環境的要求階段性變化。相應變化將與該崗位員工溝通,并且崗位職責描述也將根據實際情況進行修改。
        • 運營總監

          2萬-3萬
          南京 | 10年以上 | 大專 | 提供食宿

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          • 五險一金
          • 帶薪年假
          • 崗位晉升
          • 技能培訓
          • 員工生日禮物
          • 管理規范
          • 包吃包住
          • 人性化管理
          • 節日禮物
          • 年度旅游
          國內高端酒店/5星級 | 1000-2000人
          發布于 05-27
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          崗位職責 1、在總經理帶領下,負責酒店的日常經營管理工作,對各項經營管理指標負責。 2、提出酒店的經營管理思路,協助確定酒店年度經營計劃,并指揮落實。 3、協助建立健全酒店內部管理系統、運行機制及各項規章制度。 4、協調各部門關系。 5、研究市場發展趨勢,協調制定酒店各服務產品價格體系。 6、提高酒店的管理水平、服務質量。 崗位要求 1 大專以上學歷,旅游、酒店管理專業為佳。 2 從事酒店工作10年以上,具有5年以上酒店前廳,餐飲,客房等崗位管理經驗,有酒店籌建、開業經驗優先。 3 熟悉酒店各營業部門的服務及管理流程,善于成本控制。 4 具有良好的協調溝通、管理和團隊建設能力,事業心強。
        • 全國 | 10年以上 | 本科

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          • 五險一金
          • 帶薪年假
          • 獎勵機制
          • 晉升空間
          • 職業發展
          有限服務中檔酒店 | 100-499人
          發布于 05-28
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          崗位職責 1、 有藏區同樣崗位的工作經驗。 2、全面負責酒店的經營管理。 3、 建立、健全酒店的組織管理系統,使之合理化、精簡化、高效化。 4、 負責實現酒店的營業收入指標和利潤指標。 5、 負責制定酒店的經營預算和決算,提出更新改造和投資計劃。 6、 落實酒店年度財務預算,向各部門下達年度工作指標。 7、 督促酒店維修保養工作和酒店安全管理工作。 8、 負責做好酒店與各界人士的公共關系,樹立酒店良好形象。 9、 做好酒店機構設置、員工編制及重要人事變更。 10、 指導培訓工作,培養人才,提高整個酒店的服務質量和員工素質。 崗位要求 1、 本科以上學歷,相關管理專業。 2、 從事星級酒店工作10年以上,具有8年以上相關高層管理工作經驗。 3、 熟悉酒店各部門服務及管理流程。 4、 善于管理和經營團隊,事業心強。 5、 有較強的溝通、計劃、決策和綜合判斷能力。
        • 南京 | 3年以上 | 學歷不限 | 食宿面議

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          國際高端酒店/5星級 | 2000人以上
          發布于 05-27
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          卓越雇主
          卓越雇主
          崗位職責: 該角色負責跨酒店財務部的監督和日??刂?,包括但不限于及時交付財務報表和報告,并控制酒店的所有資產。下面包括此角色的關鍵任務摘要,但請注意,這些任務本質上是通用的。必要時,需出差至共享中心參與酒店現場以便工作的順利開展。根據酒店/業主的要求,可以外加其他可能適用的任務。 人員管理 ·??????? 監管團隊成員(團隊管理) ·??????? 團隊成員發展(指導;培訓/指導) ·??????? 招聘 報告與財務分析 ·??????? 為管理團隊的日常工作,準確、及時地生成內部財務報告(月末報告和所有者報告) ·??????? 年度利潤、資本、現金和其他短期計劃的預算和預測 ·??????? 審查/執行財務政策、程序和操作準則 控制與商業意識: ·??????? 其他要求/活動(保險索賠;向政府機構提交;外包合同/服務) ·??????? 業務相關調查/審查 ·??????? 準備和遵守外部審計、內部審計和地方政府機構的任何其他審計 ·??????? 全面了解國家相關法律法規 ?直接向該職位報告的職位: ·??????? 酒店現場會計 ? 資質要求: 會計和管理專業,取得會計職稱者擇優 3年以上國際品牌酒店財務負責人更高職位工作經驗 熟練使用Excel, Word, PPT等辦公軟件和財務系統軟件,具備基本的英語讀寫能力 能夠領導、指導和發展團隊成員 能夠培訓、激勵、評估和指導員工,以實現預期的目標 具有全面思維、有能力提高業績的商業伙伴 一定的承壓能力和溝通協調能力,工作責任心強 良好的溝通表達能力和嚴謹的工作態度 ? 公司信息: 希爾頓是全球領先的酒店管理公司,業務范圍從豪華的全方位服務酒店和度假村到長住套房和中等價位酒店。近一個世紀以來,希爾頓一直為商務和休閑旅客提供最好的住宿、服務、設施和價值。希爾頓致力于延續其傳統,在其全球品牌中提供卓越的賓客體驗。我們的愿景是讓世界充滿陽光,讓大家都感受到熱情的溫暖,提供與眾不同的卓越體驗,讓每位賓客在每家酒店的每次住宿都倍感滿意。而且,我們出色的團隊成員是這一切的核心!希爾頓集目前在全球122個國家和地區擁有和管理7000多家品牌酒店,客房數量超過100萬間,以及2730家籌建酒店。 希爾頓集團連續七年被評為“全球最佳職場”,持續不斷打造杰出職場文化,堅定致力于創造包容并以企業宗旨為導向的職場環境,為團隊成員提供職業發展機會,進而使團隊成員能夠在工作中實現優秀而真實的自我。
        • 南京 | 10年以上 | 本科 | 提供食宿

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          國際高端酒店/5星級 | 100-499人
          發布于 05-28
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          崗位職責: 1.根據酒店年度戰略目標,建立及完成人力資源部相應年度目標計劃。 2.根據不同的生意狀況,優化管理人力資本資源和運作。 3.確保部門活動符合集團品牌標準及人力資源部的統一方針,酒店的活動得到合理的執行。 4.建立、保持及保證執行所有人力資源部政策及執行程序的合規合法性。 5.協助管理層制定并完善相應酒店管理政策,并做好宣傳、培訓、溝通以及落實。 6.通過高效和合理的管理,為酒店的財務目標做出貢獻。 7.制定人力資源年度預算和月度預測并做好成本控制。 8.制定酒店員工激勵、獎勵、績效考核機制,鼓勵員工的創造力和創新精神,勇于挑戰壓力,為酒店的運營做出貢獻。 9.負責人力資源部職能部門的整體日常工作、人員及人才管理及發展。 10.培養人力資源部所有員工專業技能及素養,確保其具備高效工作的技能。 任職要求: 1.本科及以上學歷 2.至少2年國際酒店品牌同崗位工作經歷 3.有戰略性思維,很強的分析和計劃能力 4.思維開闊且團隊意識強 5.?具有應對不同人群的有效溝通技巧 6.英文書寫及口語流利。 7.熟悉國家及本地勞動相關法律。 8.熟悉掌握人力資源營運所需的專業知識和技能。 9.具有領導、指導和發展他人的能力。 10.很強的組織和演講展示能力
        • 全國 | 5年以上 | 大專 | 提供食宿

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          • 五險一金
          • 包吃包住
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          • 大公司大平臺
          • 帶薪年假
          • 管理規范
          有限服務中檔酒店 | 2000人以上
          發布于 05-28
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          卓越雇主
          卓越雇主
          【崗位職責】 1、全面負責酒店運營管理工作;? 2、執行公司產品、對客服務、品牌、價格等標準,根據公司要求,監控分店服務質量,及時處理賓客投訴和意見,提升賓客滿意度,增進客戶體驗感受;? 3、組建團隊,帶領酒店全體員工共同努力完成酒店的各項經營管理指標;? 4、與投資人保持良好關系,處理并解決好投資人對酒店經營管理的訴求;? 5、推廣分店品牌和維護品牌形象,保障分店及品牌的良好口碑。 【任職資格】? 1、5年以上中高端度假型酒店或高星酒店從業經驗,熟悉酒店整體運營及管理; 2、熟悉度假型酒店管理,熟悉餐飲、康樂設施的運營管理;? 3、善于團隊建設和成本控制,良好的溝通能力;? 4、具備強效的執行力、協調能力、創新能力和危機處理能力;? 5、熱愛生活,熱愛旅行,自身擁有美好的生活方式,熱愛實踐并不斷學習和創造生活美學。 備注:能接受全國派遣者優先考慮。
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